Credit Controller

2 days ago


Milton Keynes, United Kingdom Investigo Full time

Our client are seeking an experienced credit controller to join our busy team in Milton Keynes. The day-to-day duties of the Credit Controller include managing debtor accounts in an assigned portfolio of customers, ensuring timely payments are made, processingincoming funds, resolving account queries and managing debt recovery. Our Credit Controllers are key to supporting the financial function of a business, which requires the building and maintaining of strong relationships with clients to ensure the smooth runningof their accounts.
- Working within a team of credit controllers reporting to the Credit Manager
- Working closely with colleagues across the business plus internal & external customers
- Controlling ledgers in excess of £5m

The Credit Controller has an important role to play in supporting the financial function with responsibility to:

- Ensure customers pay to terms
- Maximise aged debt collection
- Work closely alongside stakeholders to minimise risk whilst supporting business growth
- Support the evaluation of customer credit limits
- Ensure customers pay to terms and chase any overdue invoices
- Process incoming funds & maintain the reconciliation of accounts
- Manage account queries to resolution
- Maintain the credit-control system and processes in collaboration with Sales, Marketing and Finance colleagues
- Maintain accurate master data records
- Work closely with the Credit Manager to improve and implement debt collection processes when there are any overdue invoices or payments, and initiate legal proceedings if necessary.

**Essential skills, knowledge, and experience**:

- Proven experience within a busy Credit Control / Sales Ledger function
- Experience of controlling ledgers in excess of £5m
- Working knowledge of Credit reference agencies and associated technologies
- Outstanding interpersonal and communication skills (written and verbal)
- Computer literate - Microsoft Office
- Strong analytical skills and an eye for detail
- The ability to listen to customers and negotiate solutions

**Desirable skills, knowledge, and experience**:

- ICM level III or working towards
- Working knowledge of SAP
- Experience of the catering industry

**Aptitude & Attitude**:

- Results orientated
- Able to manage time and work under pressure to tight deadlines
- Able to manage the demands of numerous tasks
- High attention to detail
- Tenacious, persistent, and balanced
- Patient and with the ability to remain calm
- Open and enthusiastic approach whilst remaining firm and professional


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