Quality Improvement Practitoner

2 weeks ago

Manchester, United Kingdom The Christie NHS Foundation Trust Full time

The Quality Improvement Practitioner will be an integral member of the Radiotherapy Operational Delivery Network providing leadership, advice, practical support and training for quality improvement, redesign and transformational change initiatives throughout the Network.

They will lead the delivery of transformational change across the North West Radiotherapy ODN.

They will work with multi-disciplinary teams to initiate, design, plan, control and execute specific projects across the Network.

They will champion and support the concept of continuous improvement and will adapt to the changing needs and requirements of the Network and it’s members.

As Quality Improvement Practitioner, you will be required to lead or support on a number of different projects within the ODN programme to support the delivery of identified priorities. You will be expected to undertake a range of reporting and as such should be comfortable working with financial information and a range of reporting formats. You should be comfortable working in teams and being directed, but equally will be expected to take the lead in projects as part of the wider portfolio of work. As such, you should be comfortable with managing a number of small projects in addition to the administrative aspects of improvement projects. The role will work across multiple organisational boundaries, the post-holder should therefore be able to work efficiently and proactively to effectively manage these relationships. You will be an enthusiastic person, keen to build relationships across organisations to improve treatment and care for patients.

Please see attachments for full details.

The NW Radiotherapy Operation Delivery Network comprises of three trusts; The Christie NHS FT, The Clatterbridge Cancer Centre NHS FT and Lancashire Teaching Hospitals. The northwest region serves a population of 7.1 million people. The three providers, across 7 radiotherapy sites, delivering 185,000 fractions to 18,000 patients annually.

To support a coordinated and coherent approach to improvement and transformational change within the Radiotherapy ODN:
The NW Radiotherapy ODN is the largest ODN in England comprising three Radiotherapy providers and delivering over 180,000 fractions to 18,000 patients annually.

Knowledge Training and Experience

See Essential Requirements.

**Skills**:
Communication and Relationships
- Exceptional interpersonal and communication skills with a wide range of stakeholders.
- Excellent report writing skills.
- Competent in the production and delivery of presentations to large groups.
- Provide and receive highly complex, sensitive or contentious information. There will be a requirement to seek agreement or co-operation with patients, clinicians, senior managers and a range of other staff.
- Ability to negotiate significant change and effectively motivate staff.
- Ability to coach and train staff with varying levels of improvement knowledge.

Analytical and Judgemental
- The ability to analyse, interpret and compare complex information from internal and external sources and interpreting this to inform decision making.
- Use data to simulate transformation outcomes.
- Exercising judgements and making recommendations on service developments priorities/improvement priorities and performance issues.

Planning and Organisational
- A completer finisher, the post holder will be required to work to tight deadlines and deliver agreed projects to the quality standard and timescales agreed.
- Adapt individual work plans (recognising the impact on initiatives) to support delivery of improvement training.
- Plan and organise a broad range of complex activities and formulates/adjusts plans.
- Requirement to make a contribution to the formulation of long term (three to five year) transformation plans, which involve uncertainty and which may impact across the whole organisation.
- Designing and developing assurance systems for relevant work.
- Project manages aligned elements of the transformation programme, leading work stream developments.
- Horizon scanning, assessing external context nationally and locally to keep Trust at forefront of development.

Physical Dexterity
- Standard keyboard skills

Key Result Areas

Patient / Client Care
- Accountable to the North West Radiotherapy Network Oversight Group for the transformation of clinical and non-clinical services, which has a direct impact on the delivery of services to patients and the achievement of ODN targets and objectives.

Policy and Service Development
- Support Network-wide policy for improvement strategy/priorities.
- Lead on the development and implementation of policies within their area of responsibility, which will also contribute to the development of Network policies and procedures.

Financial and Physical Resources
- Holds a delegated project budget.
- To ensure efficient use of financial resources Network wide.

Information Resources
- The post holder will be required to access and utilise i

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