**Responsibilities**
- To undertake all activities airside within the Baggage Services dept by the physical loading and off loading of carts/bins to and from the aircraft.
- To ensure the company meets and exceeds the required standards of customer satisfaction, health & safety, agreed quality standards and performance targets.
- Responsible for the smooth running of the daily operation within the Baggage Services dept, in the most cost effective manner ensuring that all airline customers other relevant procedures are met and without compromising health & safety and security regulations.
- Support any Baggage Service activity proactively
- Ensure that the best possible customer service is applied to all airlines customers and ensure highly professional communication to airline staff and crews, being responsive to their needs.
- Maintains top level uniform standards and sets example him/herself.
- Ensure that problems, health & safety concerns and improvement opportunities get proactively reported.

**Shift Patterns**
- 4 on 4 off 12 hour night shifts.

Due to the nature of the position, we do expect you to be flexible with your availability to work.

**Pay rate**
- **£12.86ph**

Any overtime will be paid at your basic rate.

**Benefits**
- Full training provided
- A full 5-year Airside Pass
- Discounted travel Airside & Landside discounts (including shops & restaurants)
- Opportunities to progress within the airport and other roles can be offered.

**Requirements**:
Due to the location of work being at the airport you must qualify. Therefore, you will need to be able to provide the following information:

- 5-year checkable history (employment, self-employment, education or benefit claim)
- 3-year UK address history
- Eligibility to work in UK (UK Passport, EU Passport, Non-EU Passport & Visa, Biometric Residence Permit, UK Birth Certificate & (British citizens only)
- Provide proof of NI
- Provide proof of address dated within the last 3mths (utility bill, bank statement, HMRC Letter)

**Salary**: £12.86 per hour

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Free or subsidised travel
- On-site parking
- Store discount

Schedule:

- 12 hour shift
- Overtime

Ability to commute/relocate:

- Luton: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

- Driving Licence (required)

Work Location: One location