Ecommerce Assistant

**Ecommerce Assistant (2 roles)**
**Location**:British Red Cross, Unit 12 Artis Park, Winsford, Cheshire, United Kingdom, CW7 3SE**
**Contract type: Permanent**

**Hours: 21 hours per week**
**Salary: £20,500 per annum pro-rata**

**_Are you looking to kick start your career in ecommerce? Do you know how to spot value in pre-loved goods?_**

A fabulous opportunity has arisen for two people to join our dedicated Ecommerce team selling pre-loved fashion and donated goods on online auctions and sales sites. With the wide array of treasures that we sell, from clothing to more specialist items, no two days will be the same. It's such a rewarding role as all profits made go towards helping people in crisis at home and overseas.

**What will a day in the life of a Ecommerce Assistant be like?**
- Supporting with the day to day running of online sales.
- Liaising with shops to coordinate the transfer of stock.
- Researching donated items to ensure they're priced competitively, writing eye-catching item descriptions, photographing stock,
- Posting items to customers in a timely manner, and maintaining excellent customer feedback from buyers.

**What does it take to be a successful Ecommerce Assistant?**
- Previous experience of buying and selling on eBay or other online auction/sales sites.
- Strong communication skills - you thrive on delivering excellent customer service and know how to write compelling listings.
- Confident IT user and are comfortable behind a camera. You'll assist with the photography of items, so you'll have an awareness of how to display items in a creative manner.
- Excellent organisational skills ; you can plan a busy and varied workload.
- You see the value in pre-owned items. You can help make their uniqueness and value shine through.

**What will you get i**n** return for your commitment and expertise?**
- **Holidays**:36 days annual leave (including bank holidays) + option to buy 5 extra days.
- **Pension scheme**:Up to 6% contributory pension.
- **Flexible working**:We do our best to accommodate your preferred work style.
- **Learning & Development**:Wide range of career opportunities + comprehensive learning.
- **Discounts**:Access to Blue Light Discount Card and employee benefits platform.
- **Wellbeing Assistance**:Access to mental health and wellbeing assistance.
- **Team Working**:Champion our mission in a collaborative team.
- **Cycle2Work**:Lease a bicycle through the scheme**.**:

- **Season ticket loan**:Interest-free loan for commuting expenses.
- At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain dedicated to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the assistance of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network._

**_ Connecting human kindness with human crisis_