Debt Adviser

**Position**: Debt Adviser (MaPS)

**Location**: Based in Guildford and Ash (hybrid working possible)

**Closing date**: 18 September 2023

**Role details**:
Job title: Debt Adviser (MaPS)

Location: Based in Guildford and Ash (hybrid working possible)

**Salary**: £23,400 - £26,000

Salary pro rata: No

Hours per week: 37

Type of contract: Permanent

There’s never been a more important time to work for Citizens Advice. As food costs rise at an alarming rate and energy bills are sky high, families are struggling to make ends meet and we’re experiencing record-breaking demand for our services. Join us on the frontline of the cost-of-living crisis and play a vital role in helping people find a way forward.

We are looking for a motivated team player with a ‘can do’ attitude to help us deliver debt advice to local residents, as well as helping clients who have called the Citizens Advice National Debtline.

Whilst we are looking for an individual with previous experience/qualifications in debt advice, we are also happy to consider applicants who are passionate to help clients and wish to train in this area.

As a debt worker you will be able to guide and empower clients as well as negotiate with creditors on their behalf on all matters including council tax arrears, rent/mortgage arrears, electricity/gas debt, credit cards, insolvency, bailiffs etc and look at available options for clients to maximise their income.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.