Patient Administrator
3 weeks ago
We are seeking a Patient Administrator to join our busy but friendly team based at Stroud General Hospital.
The post holder will be a part of the Health Records and Reception team in accordance with Trust based policies and values. You will be involved with working alongside our Outpatient Department, prepping clinics, booking appointments, booking patients into our Minor Injury & Illness Unit and operating patient booking systems.
If you would like any further details or an informal visit, please ring Jayne Knight on 0300 421 8045.
- Provide an effective and efficient clerical and administrative support
- Support the delivery of a comprehensive administration and support function to the service areas to meet the needs of patients, service users and visitors.
- To undertake an effective range of reception, telephone and administrative duties to support the customer needs.
- To undertake general administrative tasks within the team including answering telephone calls, taking messages, archiving, scanning and sending/receiving of patient case notes.
- Monitor your own and indicate to your manager or more senior staff when you anticipate periods of quiet or too much work and support others with their workloads to ensure that the work required is completed by the team. Assist in training new colleagues as required and work flexibly as part of a team.
At Gloucestershire Health and Care NHS Foundation Trust, we are supportive of the people we care for in the community and aim to provide a fully responsive service to everyone who needs it. This is the same approach we take for our employees. We look to value the skills and experiences of those we work with, whether they are service users, carers, families or those looking to work with us.
Gloucestershire Health and Care NHS Foundation Trust is part of the NHS. We treat NHS patients according to NHS principles and standards. The difference is the Trust is accountable to local people, rather than to Government, and so we are able to work closely with our community to develop services in the way that best suits the needs of local people.
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
This post requires the post holder to be able to undertake all statutory and mandatory training and post holders must be able to undertake physical interventions. Fitness for physical intervention will be assessed by Occupational Health.
A valid UK driving licence plus the use of own transport for business purposes is essential. For qualifying staff the Trust has a Lease Car Scheme in place and also offers a popular Salary Sacrifice Car Scheme with our partner Tusker.
Please view the JD&PS attached to this vacancy for the detailed main responsibilities for this role.
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