Dental Receptionist
1 month ago
Medical Receptionist
**Duties**:
- Answer and direct phone calls using a multi-line phone system
- Schedule and confirm patient appointments
- Greet and check-in patients upon arrival, ensuring accurate demographic information is obtained
- Verify insurance coverage and collect co-pays or outstanding balances
- Maintain patient records and update information as necessary
- Assist with patient inquiries and provide general information about the practice
- Coordinate with medical staff to ensure smooth patient flow in the waiting area
- Maintain cleanliness and organization of the reception area
Qualifications:
- High school diploma or equivalent required
- Previous experience working in a medical office or healthcare setting preferred
- Proficient in using phone systems and basic computer skills
- Excellent communication and customer service skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Knowledge of medical terminology and procedures is a plus
- Familiarity with electronic health records (EHR) systems is preferred
Note: This job description may not be all-inclusive. Additional duties may be assigned as needed by management.
**Benefits**:
- Flexitime
Schedule:
- Flexitime
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Potters Bar: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Medical Receptionist: 1 year (preferred)
Work Location: In person
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