Customer Support Advisor
4 months ago
**POSITIVITY | RELIABILITY | COMMITMENT | COLLABORATION**
Here at Van Guard, these are the 4 pillars we live by, and we want like-minded individuals like you to be a part of that culture.
We are currently looking for a new Customer Support Advisor to come in a knock our customer’s socks off with their amazing customer service skills
Our fantastic customer support team is looking for someone that has experience in providing top notch service to customers of all types and has a good background in administration.
‘_Who is Van Guard?_’ I hear you say, well we are on of the market leading van storage and security product manufactures within both the UK and Europe.
From Roof Racks to van locks, we do it all All made in Devon, here at the Exeter Airport Business Park.
We pride ourselves on our expertly made items and out of this world aftersales service if anything is to go wrong.
In return for your positivity, reliability, commitment, and collaboration, we’ll offer you;
- A permanent and full-time role
- £24,000 salary
- Performance-based bonus, up to 5% - OTE £25k
- No weekend shifts (who doesn’t love that)
- The ability to work your way up within a creativity nurturing business.
- All you can drink tea and coffee within our modern, recently built customer service office.
- On site and free parking
- Cycle to work and tech buying schemes.
- Healthshield and Death in Service Insurance.
- An hour earlier finish on a Friday so you can get to enjoying your weekend quicker
**Job Types**: Full-time, Permanent
Pay: £24,000.00 per year
**Benefits**:
- Canteen
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Referral programme
Schedule:
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Exeter: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 3 years (preferred)
Work Location: In person
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