Health Care Support Worker

7 days ago

StokeonTrent, United Kingdom Douglas Macmillan Hospice Full time

**Service overview**: The inpatient service is a 26 bedded ward where each patient is provided with the individual care needed to promote and maintain the best quality of life possible, for as long as possible. As well as providing specialist care for individuals during the final stages of their illness, we also provide short admission stays for patients who require symptom control to help stabilise their condition before returning home. A holistic package of care incorporating physical, psychological, social and spiritual support is offered to all patients and their families. Our friendly, multi-disciplinary team are on hand 24 hours a day, 7 days a week; providing exemplary personalised care to ensure the safety, comfort, and dignity of our patients.

**Job Summary**: To carry out assigned tasks involving direct care in support of, and supervised by, a senior HCSW and / or a registered nurse. Tasks incorporated into the nursing function within the post must be performed at the determined standard which shall be maintained and monitored. To adhere to the Hospice Philosophy of ensuring the optimum quality of life for all patients. Duties & Responsibilities: 1.To perform aspects of physical care of patients as directed.

2.To observe and report any change in patients condition to the appropriate healthcare professional. 3.To assist with the care of patients in the last days of life and to support their families/loved ones. 4.To report any accident, involving patients, visitors or staff to the appropriate healthcare professional. 5.To answer the telephone, take and transmit messages and perform general duties as directed.

6.To work within the guidelines of the Douglas Macmillan Hospice policies and procedures. 7.To comply with statutory/Department of Health Directives. 8.To deliver patient care in accordance with the care plan and ensure accurate and up to date documentation is maintained. 9.To maintain a caring environment by offering support to the patient and their family.

10.To establish and maintain good relationships with the patient, carers and all healthcare professionals. 11.To identify personal training needs and participate in relevant In Service education programmes in order to maintain an up to date level of professional knowledge and skill and demonstrate through competencies. 12.To ensure patient confidentiality is maintained at all times and information obtained during the course of employment is not released to anyone other than those acting in an official capacity. 13.To maintain a high standard of professionalism at all times.

**Secondary Duties & Responsibilities**: 1.To provide patient centred, enablement focused support to each individual, supporting them to achieve their goals and engage in a treatment/support programme to work towards mutually agreed goals with particular emphasis on adaptation to illness, and developing self management strategies 2.To work as an integral part of the multidisciplinary team, ensuring that the needs of patients and carers are identified within a holistic framework, fostering an interdisciplinary approach to rehabilitation 3.Attend mandatory training on principles and core elements Rehabilitative palliative care 4.Provide evidence of Rehabilitative Palliative Care practice in appraisal, relevant to role & responsibilities

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