Warehouse Returns Operative

2 weeks ago


Bury St Edmunds, United Kingdom Metro Supply Chain Full time

**About the role**: Carrying out basic warehouse tasks as required by the Line Manager/Supervisor responsible for the contract and customers.

**Tasks Include**:

- Working at a timely pace to ensure each task is completed to meet the client’s requirements.
- Dealing with customer queries on stock issues and stock held.
- Processing orders within the Metro Supply Chain or Customer own Warehouse Management System.
- Liaising with Customers and Couriers to track why products have been returned.
- Liaising with Metro Supply Chain Customer Service Agents to assist with their tasks.
- Keeping the warehouse tidy and organised.
- Assisting in other areas of business as required.
- Supporting other member of staff in the operation.
- Unloading goods in.
- Checking in goods.
- Loading deliveries.
- Undertaking any other duties as may be required.

**Qualifications and Skills Required**:

- Excellent organisational skills.
- Strong understanding of and, ability to communicate in, written English.
- Strong ability to verbally communicate in English with the confidence to speak with customers regularly.
- Knowledge of Company Health and safety policy
- Housekeeping awareness
- Physically Active
- Clean Driving Licence preferred
- Have previously worked in a Warehouse Operative role either within Metro Supply Chain or outside of the Company
- Qualifications to operate a PPT preferred but not essential

**Salary**: £10.53-£10.76 per hour

**Benefits**:

- Company events
- Company pension
- On-site parking
- Referral programme
- Sick pay

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Suffolk, IP28 6RX: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Warehouse experience: 1 year (preferred)

Work Location: One location



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