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Customer Service Advisor
5 months ago
**Customer Service Advisor**:
- 082107994**£11.44 Per Hour**
- Full Time**Temporary**
**Lasswade, Midlothian**
**Customer Service And Call Centre**
**Job Description**:
**Job Advert**: Customer Service Advisor
- **Pay Rate**:£11.44 per hour
- **Working Hours**:36.25 hours per week (5 days out of 7 - including every second weekend on a rota basis)
- **Start Date**:ASAP
- **Contract Length**: 6 Months initially
- **Location**:Midlothian (EH18) - Office based
- Are you passionate about providing exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? If so, we want YOU to join our client's dynamic team as a Customer Service Advisor
- **Duties**:
- Engage customers to understand their needs and provide them with the best possible solutions.- Deliver best-in-class service to customers through great interactions and effective delivery.- Use initiative and quick thinking to solve issues promptly.- Proactively identify any possible improvements to team processes.- Meet internal service level KPIs.- Support team members and store teams as required.**Essential Skills/Qualifications**:
- High level of computer literacy, including Word, Excel, and PowerPoint.- Strong team player, working considerately with others.- Customer-obsessed mindset.- Ability to remain calm, focused, and work under pressure.- Passionate about delivering the right experience for customers.- First-class written, editing, and communication skills.-
**Pertemps**:
**Tony Baker** 01312 257531
Division 082**Pertemps Edinburgh**
- Thistle House
- 21 - 23 Thistle Street
- Edinburgh
- City of Edinburgh
- EH2 1DF
- 0131 225 7531