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Corporate Receptionist

4 months ago

London, United Kingdom On Verve Full time

**Who is On Verve?**

We bring a fresh approach to the guest services sector by providing service with enthusiasm through our dedicated team of DayMakers. Our solutions have been designed for both Guests and Employees and incorporate the latest workplace trends. Our core ethos is to be the ‘makers of someone’s day’.

**What is a DayMaker, I hear you asking yourself?**

A DayMaker is to have the ability to be the maker of someone’s day by understanding the environment you are in. Take ownership of the surrounding areas to create an amazing employee and guest experience.

**The role**:
We have a fantastic opportunity to join our team as a **Corporate Receptionist - Welcome Host** for one of our amazing insurance clients in a prestigious City of London building.

We are passionate about personality, and we pride ourselves in developing you to be the best DayMaker you can be. So, if you’re passionate about giving the best customer service and enjoy being centre stage when giving that personal experience, keep reading

We bring a fresh approach to the industry by providing service with enthusiasm through our dedicated team of DayMakers.

**What does being a Corporate Receptionist - Welcome Host look like?**
- Engage confidently with a diverse range of individuals, maintaining a professional demeanor and positive energy.
- Collaborate with teams to enhance efficiency in guest experiences and ensure seamless coordination.
- Foster a welcoming environment in the reception lobby, engaging with customers, clients, and employees to create a warm atmosphere.
- Assist with client events, coordinating with stakeholders to ensure successful outcomes.
- Manage the visitor journey, including access, meeting room arrangements, and catering, while maintaining accurate visitor logs.
- Adhere to Front of House policies and procedures, contributing to the upkeep of office standards.
- You'll be part of a team of 7 onsite, but also a wider team within the DayMaker community of On Verve. Ensuring you have the support and connection within the company.

**It’s all about you**
- Friendly, courteous, and punctual
- Extremely well presented with excellent verbal and written communication skills
- Very organised and proactive, with high attention to detail and excellent work ethic
- Able to work and build relationships with staff at all levels in the business and manage complaints calmly and tactfully.
- Good understanding of the Microsoft Suite (particularly Word, Outlook, Excel) and the desire to learn new systems.
- At least 1 years’ experience as Front of House or admin support in a corporate environment
- Good initiative and the ability to identify process improvements.
- Understanding the office health and safety requirements and compliance.
- Able to work well independently and maintain a positive outlook when under pressure.
- Discretion and trustworthiness
- Flexibility and adaptability
- Tact and diplomacy
- Exposure to customers where you have focused on a positive experience is desirable.
- Working relationships are key, and you must have the ability to build on them for the best result - there is no “I” in TEAM

**What will happen next?**

If we feel you have the relevant skills to be a DayMaker we will arrange a culture chat, which is a two-way conversation and could lead to an interview if you can demonstrate supreme verve (the next stage of the process)

Being passionate about personality means we are dedicated to attracting and retaining enthusiastic and talented DayMakers from a range of backgrounds and we encourage equal opportunities for all.

Monday to Friday

Work Location: City of London

**Job Types**: Full-time, Permanent

Pay: £14.50 per hour

Expected hours: 40 per week

**Job Types**: Full-time, Permanent

Pay: £14.50 per hour

Expected hours: 40 per week

Schedule:

- Monday to Friday
- No weekends

Application question(s):

- Are you happy to stand during peak hours, engaging with clients/customers to create a warm and friendly atmosphere?

**Experience**:

- customer facing: 1 year (required)
- corporate receptionist: 1 year (required)

Work Location: In person

Reference ID: Welcome Lobby Host