Technical Lead

2 weeks ago

Eastleigh, United Kingdom Hampshire and Isle of Wight ICB Full time

This is an exciting opportunity to play a key role in the development and delivery of the Population Health Management (PHM) Programme for Hampshire and Isle of Wight Integrated Care Board. This is a pivotal role to the development and implementation of a high impact and high-profile programme in one of the most exciting new areas of health and wellbeing.

Ensuring patients receive the care they need, in the right place and at the right time is the top priority for the Hampshire and Isle of Wight Integrated Care System (ICS).

You will be responsible for successfully bringing data into the new HealtheIntent population health management platform, supporting the development of robust processes and procedures for managing data, access and user management, providing technical expertise and supporting all technical aspects of the PHM programme. This is an exciting opportunity to accelerate the successes of the programme so far, being key to making the HealtheIntent platform the source of high-quality population health data in Hampshire and Isle of Wight.

This is a hybrid role. The PHM team primarily work at home, but you will need to be able to attend face to face meetings within an office on at least a weekly basis.

You will have solid experience of data architecture and warehouse management, alongside project and change management methodologies, experience inputting into the development of policies, documents, plans and reports and experience working to tight and flexible timelines.

You will report to the Head of Population Health Management. You may be asked to line manage a small number of service desk team members.

Ensuring patients receive the care they need, in the right place and at the right time is the top priority for the Hampshire and Isle of Wight Integrated Care Board

We offer excellent employment opportunities to new and existing staff. We aim to be a model employer by embedding best HR practice and to support new ways of working.

We pride ourselves on offering good working conditions, job security, lifelong learning, fair pay and benefits, staff involvement and a balance between work and personal life.

We enjoy a forward thinking and innovative culture, and our vision is to have healthy people, living healthy lives in healthy communities. We understand the only way to deliver this is to have the right people with the right skills.

Here is a summary of some of the benefits and services which are on offer to staff:

- 27 days paid minimum holiday and bank holiday entitlement
- NHS pension scheme
- Sick pay policy
- Occupational health services including staff counselling services
- Flexible working and family friendly policies
- Flexible retirement and retirement vouchers
- Health Service Discounts - offers for stores, travel, equipment etc.

Responsible for leading the technical workstream for the PHM programme; in particular:

- Understanding the key data elements required to support the programmes prioritised use-cases
- Reviewing the data available in existing data sources and identifying any gaps in data from the data sources that are planned to be onboarded
- Continue to develop the PHM data onboarding strategy for the platform, carefully weighing up prioirities for onboarding of data sources into the platform based on local, regional and national prioirities
- Engage with the data source owners to complete the data on-boarding readiness process to ensure they have the resources, capacity and technical capability to extract, load and validate the data
- Support communication and engagement activities with end-users and PHM leads to ensure understanding of the data that is available and any limitations that may impact on use-case outputs
- Line manage the Service Desk Manager responsible for providing second line technical support to users of the HealtheIntent platform
- Work with Cerner and the testing lead to support the data source validation approach
- Work with data source owners to define and establish the BAU service for on-going loading of data into the platform.
- Lead on technical workstream service developments for the PHM programme and HealtheIntent platform
- Collaborate with other technical leads on development of programme policies and standard operating procedures
- Lead on maintenance and further development of high-quality user management processes
- Within portfolio ensure high quality project management is employed, which includes producing and maintaining key project documents such as; project initiation document, highlight reports, project plans, risk and issue logs etc.
- Regularly lead on research into PHM technical solutions, best practice, national policy and developments that would benefit HIOW HealtheIntent platform. Feed results from research back into programme and platform policy
- Support the development and delivery of objectives, achieving high quality outcomes, prioritising own workload and working to tight and often changing deadlines
- Supporting in

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