Administrator - Certified

**DHL Parcel UK is one the UK’s leading integrated parcel businesses. As part of the Deutsche Post DHL Group, we have an extensive delivery network which covers the UK and over 220 countries. We are committed to pushing the boundaries of the express parcel delivery markets and aim to be the first choice for customers.**

**Excellence. Simply Delivered. That is what we do**

We are currently recruiting for a exciting opportunity - A Certified Co-ordinator who will be responsible for supporting DHL Parcel UK Certified eCommerce Solutions (CES) Team in the full range of CES and talent administrative duties; providing efficient and proactive administrative and internal delegate and facilitator support.

This is a full time positions (37.5 hours per week) on a hybrid contract (a mixture of working from home and in the office)

**Key Responsibilities**:

- Certified eCommerce Solutions administration and programme coordination
- To provide efficient administrative support to the CES Team.
- To assist with all pre and post - CES programme administration, including sending invites, joining instructions, coordinating special dietary requests, feedback requests and updating the feedback analysis report, producing course certificates, allocation of CES Passports and liaising with CES facilitators to collect their feedback and ensure that attendance information is returned.
- To assist with booking DPDHL employees on CES programmes and updating training records on the internal database.
- To maintain and update the internal database, and all other IT and paper-based systems to accurately record all Certified and Talent (staff and external delegates).
- To assist with providing a calendar of CES programme events administration - new programmes and programme dates to be published on DPDHL internal Intranet and the internal LMS, changing programme details where required
- To manage programme waiting lists on the internal database
- To assist with pre-programme administration including the collating, printing, sourcing of all CES programme materials and equipment, which will be delivered to various venues weekly. Creating a robust in and out inventory checklist and managing stock levels
- To build long-lasting relationships with external venue suppliers
- To assist and create a system of collating all relevant risk assessments and health and safety documentation

**Experience & Skills required**:

- Experience and skilled using Microsoft 365, inc Word. Excel and PowerPoint.
- Experience of event management and / or Learning and development administration
- Highly skilled in relationship building and communication skills
- Experience of working in a fast paced environment

**About Us**:
Our attributes are the lifeblood of everything we do. We are looking for people to join us, who have a ‘Passion’ to deliver with a happy heart, energy and commitment. We want our people to work ‘As One’ team across all areas of the business with a ‘Can Do’ mind set and commitment to deliver ‘Right 1st Time’ for all of our customers.