Ambulift Driver

**Main Duties**:

- Safely transfer passengers and travelling companions to and from the terminal and aircraft whilst adhering to SSOW and ensuring the highest level of customer service
- Provides physical assistance by lifting passengers into and out of aircraft seats using aids as appropriate
- Assist with passenger’s baggage as required.
- Ensure boarding checks are completed in line with airline requirements
- Observant of the different immigration channels to make sure arrival passengers are directed to the correct channel
- Is always approachable and helpful when dealing with customers, observing passengers to identify needs and adjust service accordingly
- Effective and efficient communication with the Operations Supervisor at all times
- Ensure vehicle checks are completed and recorded prior to usage
- Accurate recording of tasks in the Avtech system
- Ensures equipment are checked for safe usage prior to use.
- Ensure all Electric Mobility Aids (EMA) tags are completed accurately
- Actively checks that all seat belts are worn by all passengers and drivers
- Ensure belts and clamps are in a usable condition and where required always used.
- Maintains the cleanliness of vehicles both inside and outside and that they are clear of rubbish
- Informs passengers in an accurate and timely manner regarding changes to flights schedules
- Carries out Minibus, Banksperson, Customer Care Agent, Desk Host duties when required

**To be successful in the role, you will need**:

- Previous airport experience is strongly desired but not essential
- Previous customer service experience is essential
- Previous experience of driving larger vehicles is beneficial although full training will be given
- Must be able to obtain an airside pass
- Excellent customer service skills.
- Excellent communication skills
- Proactive, enthusiastic and a positive approach even when under pressure
- Self-motivated and reliable with a conscientious approach and excellent attention to detail.
- Flexible approach to work and able to work efficiently and thoroughly.
- Highest regard for service quality
- Disability Awareness

**What will you get in return?**
- A pension scheme
- to save for the future - eligibility rules apply
- Access to high street discounts
- Access to low interest loans
- Recognition scheme ‘OCS Stars’- monetary rewards given to top performers
- Training and Development
- apprenticeships, e-learning, English as a Second Language and our award nominated ‘Impact’ Programme
- Long Service Awards
- Cycle to work scheme
- discounted bicycles
- Access to our Employee Assistance Programme
- 24-7 Wellbeing Support

**Why join OCS Group Ltd?**

OCS prides itself as a company with strong family values and we are passionate about hiring people who demonstrate the same.

We take CARE of you; We act SAFELY and responsibly; We are TRUSTWORTHY; We work as EXPERTS. If you share these Values, we want you to be part of our team.

OCS have a well-respected brand and our colleagues are empowered to be the best version of themselves. We offer job stability and are committed to developing our colleagues by offering more than just a job. We are a financially stable business who continues to be privately owned since its inception in 1900.

We reward those who demonstrate our values and since the launch of our OCS Star recognition scheme we have rewarded nearly 1,500 colleagues with monetary vouchers, certificates, and public recognition within the business.

We invest and support the growth of our people and are currently sponsoring over 310 colleagues who are enrolled in a variety of apprenticeship programmes, ranging from Level 3 qualifications in customer service to degree programmes in Leadership. If you want to develop you career, OCS is a great choice.

OCS offers the family feel of smaller organisations although large enough to offer so many opportunities. We recognise your efforts and contribution and show our appreciation through a variety of reward schemes which in turn results in our colleagues staying with OCS. Our business is the family you can choose, and our people stay for the friendships, opportunities, and career fulfilment we offer.