Client Senior Specialist

20 hours ago


Spalding, United Kingdom Bakkavor Full time

**Client Senior Specialist**:
**Salary: £45,000 - £55,000 per annum**
**Location: Spalding**
**Contract Type: Permanent**
**Business Area: Bakkavor Ltd - IT**

We're the biggest name you've never heard of. You've probably eaten our food
- you just didn't realise it. Because as global leaders in the fresh prepared food industry with over 19,000 employees, we create innovative products, including meals, soups, dips, salads, desserts, pizzas and bread for customers including Tesco, M&S, Sainsbury's and Waitrose in the UK. Our customers include Harris Teeter and Home Chef in the US, and in China, we make food for Starbucks, Yum and Pret. We're ambitious. We're full of ideas. And we're ready for more people who share our passion for quality to join us.

**IT Client Domain Senior Specialist**

Our Infrastructure and Operations teams are responsible for the delivery, management and administration of infrastructure technology. This entails the management of circa 5500 users, 1000 servers, 1700 Network devices, 4000 computers, 3000 tablets and mobiles, 450 printers globally across 22 locations in the UK and 5 in the US.

A fantastic opportunity has arisen for a Senior IT Client Domain Specialist to play an essential role within our Domain Team that ensure the infrastructure that underpins the Group’s UK & international businesses run at optimal performance.

The team’s main objective is to develop, implement and maintain the products that enable technical solutions to be hosted and ensure they are fit for purpose and deliver correct levels of capacity, availability, continuity, and security to adhere to our technology and business strategy.

In this busy and exciting role, you will be responsible for the effective delivery of the lifecycle management of the domain’s products, their availability and supplier coordination. This will include delivery of new solutions, supporting and providing knowledge transfer to other areas of the business and navigating domains towards technical solutions.

The post will be critical to the technical design creation and evaluation of products against design criteria and selection - alongside holding accountability for successful project delivery.

**Accountabilities**
- Monitoring the external environment to gather intelligence on emerging technologies, products, services, methods and techniques - considering their applicability within the business and their potential to influence strategy
- Creating reports and technology roadmaps - sharing knowledge and insights about emerging technologies
- Contributing to the research, development or testing of new products which are of interest to the organisation
- Configuring tools to automate the provisioning, testing and deployment of new and changed infrastructure
- Conducting investigations of operational problems, providing reports and proposals for improvement to specialists, users and managers
- Utilising infrastructure management tools to determine load, performance data and statistics
- Contributing to the planning and implementation of installation and maintenance work
- Developing and maintaining knowledge of the technical specialism at a high level by reading relevant literature, attending conferences and seminars, meeting and maintaining contact with others involved in the technical specialism and through taking an active part in appropriate professional and trade bodies
- Providing expert advice to those engaged in activities where the technical specialism is applicable within IT and related areas such as budgetary and financial planning, litigation, legislation and health and safety
- Taking a leading role in promoting quality standards and policies relating to the technical specialism and understanding applicable legislation and compliance guidelines
- Taking responsibility for specific assignments related to the technical specialism, often as the leader of a team and playing a leading role in special interest groups concerned with the technical specialism
- Assisting with the planning of technology upgrades and modifications - working with the Change Advisory Boards on all planned changes
- Taking responsibility for all stages of the technology life cycle for more complex systems - including investigation, analysis, specification, design, construction, testing, maintenance, security, upgrade and migration

All of our role definitions are based on the SFIA framework, a global standard for IT skills and competencies in the digital world

**About you**

Ideally you will have previous experience of a similar role and the ability to combine technical competence with business and commercial awareness.

A sound, broad knowledge of IT and an excellent understanding of how a technical specialism relates to other areas of IT and how it impacts on other business functions - will be key, as will excellent communication skills.

If you have specialist knowledge and skills in one or more technology functions - for example business



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