Ecommerce Supervisor

We're looking for an eCommerce Supervisor to join our Trade Support team at Central Support, Fareham. You’ll be responsible for both leading a team to provide outstanding levels of customer service, as well as ensuring the warehouse operates to the highest standards.

As the eCommerce Supervisor, you'll be expected to:

- Oversee and manage day-to-day operations of our eCommerce operation
- Lead and motivate a team to meet goals and objectives
- Drive sales and profitability forward
- Ensure outstanding customer service by the eCommerce team
- Utilise our WMS system to ensure effective management of stock
- Manage Health & Safety within the warehouse and eFulfilment operation
- Develop, implement and support new initiatives to improve warehouse efficiencies

In order to do this, you will:

- Be an enthusiastic team leader with the ability to make a positive contribution
- Have good attention to detail and maintain high levels of accuracy in your work
- Have excellent customer service skills
- Work well under pressure and have a flexible approach to duties and responsibilities
- Have an ambitious outlook with a willingness to learn
- Understand the importance of Health & Safety and working within appropriate guidelines
- Be able to work in a physically demanding role

As well as working for a company listed for 4 years running on the ‘Top 100 Best Companies to Work For’, you can expect:

- A salary of up to £33,000
- 40-hour working week, Tuesday - Saturday
- 33 days annual leave, increasing with the length of service
- Training and development opportunities specific to you
- Private medical insurance for the whole family
- Discounted shopping platform
- Discounted gym membership
- Contributory pension scheme
- Company discount on our products
- 24/7 Employee Assistance Programme
- Life Assurance
- Car leasing and cycle-to-work schemes