Parts Advisor

2 months ago


St Austell, United Kingdom Stuarts Truck & Bus - Volvo Full time

As an HGV Parts Sales Advisor, you will be tasked with a range of activities to support our Volvo Trucks Parts Department at our main dealer depot in Victoria, Cornwall.

Providing outstanding customer service, you will also be responsible for offering additional parts and accessories to customers, ensuring a strong emphasis on customer satisfaction.

Reporting to the Dealerpoint Manager, you will identify, locate and pick parts for workshop staff and customers by means of acquired knowledge, online parts catalogues and computer stock lists.

Working closely with the team, you will also be responsible for:

- Receive stock into the department and correctly locate items
- Record deliveries and maintain a signature for the receipt of goods
- Collect returned goods and issue receipts
- Perform external stock checks with customers as required
- Selling and negotiating face to face and on the telephone

**The Hours**

40 hours per week

Alternating Saturday mornings 8:00am till 12:00pm

**Salary**

Negotiable - depending on experience

Quarterly performance bonus scheme

**About You**
- To be considered as a HGV Parts Sales Advisor, you will need:

- Previous experience within a Parts role and/or within the industry
- Excellent customer service skills
- A full, clean driving licence
- Enthusiasm and fantastic interpersonal skills
- To be well organised and confident with the ability to work well under pressure
- To be computer literate with a good knowledge of Microsoft Office packages

**Job Types**: Full-time, Permanent

**Salary**: £26,500.00-£30,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekend availability

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- St. Austell: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

- Driving Licence (required)

Work Location: One location


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