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Lettings Negotiator

4 months ago

Didsbury, United Kingdom Montrose Properties (Didsbury) Ltd Full time

**Job description**

**Come Join Our Team**

If you are looking to work in a small team where there is a great office culture, with fantastic opportunities for personal development and where you can really make a difference, this is the place for you. Montrose Properties are one of the longest established specialist property letting and management agents in Manchester and we are looking to add to our friendly dedicated team. We are proud of our history and have been part of the local community for 40 years as an independent Letting Agent based in West Didsbury, Manchester. We are all passionate about the industry and are looking for someone who wants to develop their career with us. You will be encouraged, supported, and helped to succeed. No day will be the same and the time flies by

**A day in this role**:
In the Office:

- Answering online and telephone enquiries.
- Meeting and greeting customers in the office.
- Keeping website entries and window adverts up to date.
- Preparing tenancy documentation.
- Completing referencing of tenants and guarantors.
- Produce required document packs to assist Lettings Manager with rental appraisals.
- Using various online systems and portals to complete tenancy documentation, book appointments, engage with referencing suppliers, view maintenance jobs and complete inspections.

Outside of the office:

- Conducting property viewings.
- Carrying out inventories and inspections.
- Taking marketing photographs, videos and floorplans.
- Conducting meter readings.
- Can communicate with all clients - Tenants, Landlords and Contractors in a manner appropriate and able to adapt communication style as needed.
- Is able to manage online portals and window displays, making sure that all available properties are advertised correctly.
- Will complete all tenancy referencing prior to start date minimising any avoidable delays.
- Makes sure that tenancy documentation is prepared and sent in a timely manner with no errors.
- Assists the Property Managers in arranging maintenance works at properties we manage.
- Notes and provides feedback to Lettings Manager / Landlord / Maintenance Team on property condition, any required work and comments from viewers.
- Attends all assigned viewings on time and conducts appointments in a professional manner answering any questions from viewers. Suggests alternative properties to prospective tenants to ensure customers get the most from the service we offer in a competitive market.
- Enjoys producing marketing material - photos, videos and floorplans to a high standard.
- Able to ensure that meter readings are completed in line with tenant’s expected frequency.

You will bring to the role a wide range of skills as the average day is very varied and involves office duties as well as being out of the office.

As a business that is growing and moving in a fast-paced industry, the ability to bring new ideas and better ways of working to the team is welcome.

A willingness to keep abreast of all relevant aspects of tenancy law is essential in order to confidently engage with landlords, tenants and contractors. On-going training is provided, and you must be prepared to occasionally attend training courses either face-to-face or online.

You be extremely well organised, able to manage your own workload in a fast-paced environment, be process driven with a great eye for detail, and able to pick up a wide range of ad-hoc roles as and when required, having a flexible attitude and always bringing your best to your role.

You will need to be a confident driver having held a full UK license for 3 years. A company pool car is provided for company duties out of the office, so your own vehicle is not necessary.

**Reward & Recognition**:
Full time permanent role of 35.5 hours per week including Saturday. One day off on the week.

**Salary**: From £19,440.00 per year

The salary is not target or commission driven.

**Job Types**: Full-time, Permanent

**Salary**: From £19,440.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- lettings / office work: 1 year (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driving License (required)

Work authorisation:

- United Kingdom (required)

Work Location: One location