Recovery Assistant

3 weeks ago

Yeovil, United Kingdom Abri Full time

We're delighted to be recruiting for Income Recovery Assistant to join our Income Recovery team.

You will be based in Yeovil or Eastleigh.

As part of our team, you will be contacting customers who have fallen into rent arrears, trying to find out why, signposting them internal and external support agencies and setting up rent repayment plans.

You will be using a variety of methods to contact our customers to try and avoid arrears escalating.

You will also undertake some administration tasks for the wider team which will enable you to develop you knowledge of our systems.

Our Housing Professional of the Future training programme will allow you to take the first step into your Housing Career. So, If you're looking for a new opportunity and you display our Abri values and behaviours, we'll be willing to train you to become a fantastic Income Recovery Assistant.

We'll give you the confidence to contact customers who have fallen into arrears, to explore customers' personal circumstances and figure out the best solution for the customer and Abri.

We’re Abri, a housing association based in the south of England. One of the largest in fact. We've got 35,000 homes and 1,500 colleagues. And if all our 80,000 residents lived in the same place, we’d have a town roughly the size of Guildford.

We’re a passionate bunch. We think we can make a real difference. Homelessness, poverty, inequality, a lack of affordable housing. They’re all linked. They’re issues that affect so many, young and old alike. And we don’t think that’s right. We want to give people the chance to dream big and be who they want to be. Homes are at the heart of everybody’s lives. And we exist to help make good homes, and good lives a reality for everyone.

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