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Part Time Telephonist 16hrs

5 months ago

Greenock, United Kingdom Inverclyde Taxis Full time

Inverclyde Taxis Ltd are recruiting a Customer Service Agent on a permanent, office-based contract based in Greenock.

**About the Role**

Inverclyde Taxis Ltd has been providing taxi services to the general public of Inverclyde for over 45 years. The ethos of the company is to provide and maintain excellent service standards for our drivers and customers. This is an excellent opportunity for individuals who thrive in a busy working environment. This is a customer led role, so previous experience of working in a customer service role is ideal. Telephony experience is an advantage, as is excellent keyboard skills. What is vital is your dedication and passion when it comes to helping our customers. You’ll need to be a real people person, with excellent listening and communication skills. This position operates on a shift based pattern including nights and weekends.

**Who are we looking for?**

**What do we offer?**

In addition to a competitive salary and benefits package, we provide continuing learning and development opportunities within a creative and considerate work environment.
If you share our value of doing what you say you will, to the best of your ability, every time, we want to hear from you.

**Job Type**: Part-time
Part-time hours: 16 per week

**Salary**: £10.42 per hour

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift
- Night shift
- Overtime
- Weekend availability

COVID-19 considerations:
Adhering to social distancing measures within the office.

**Experience**:

- Telephony: 1 year (preferred)

Work Location: In person