Switchboard Operator

1 month ago


Kirkcaldy, United Kingdom NHS Scotland Full time

Fixed Term to cover maternity leave

NHS Fife have a position available for a Switchboard Operator.

We are looking for an individual who is organised and has a positive approach to work.

You should be ready for a challenge and also enjoy working as part of a team. Duties will include all aspects of using a computerised Switchboard to handle calls and respond to queries.

This post will require shift work to cover the 24 hour; 365 Days a year operation of the Switchboard Service.

The post requires excellent communication skills, both written and oral, and will mostly involve handling calls into the Switchboard from both internal and external callers, responding to pager requests, responding to emergency calls, monitoring alarms and providing advice and support on telephony services to NHS employees and the public.

Full training will be given, but knowledge of NHS Fife would be an advantage.

**Applications on a secondment basis will be considered providing you have prior agreement from your current line manager.**

Please note the salary for this post is pro rata to part time hours.