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Housing Support Officer

4 months ago

Birmingham, United Kingdom Second City Housing Ltd Full time

**Second City Housing Ltd **is a housing provider helping to house and support vulnerable homeless people with no access to main stream accommodation.
- Based in the **Hockley area of Birmingham**, we are a leading provider of support in and around Birmingham, we have a reputation for providing our clients with support in an understanding, flexible and empathetic way in top quality shared and self-contained supported accommodation.
- We are a growing company, providing temporary accommodation contracted via Birmingham City Council as well as homes for life, provided under our supported accommodation scheme.
- We are currently recruiting for a **Housing Support Officer** to join our friendly and welcoming team in Birmingham - Hockley area. Working as part of a team you will be provide quality and personalised support to adults living in shared supported accommodation.
- Housing Support Officers manage a caseload of vulnerable adults 18+, helping them to learn and develop skills that will help them to make sustainable changes to their lifestyle. This may include supporting them to:

- Support to maintain their tenancy
- Debt related issues
- Access primary healthcare
- Support with benefits/welfare rights/ maximise income
- Improve and maintain mental health
- Signposting to substance misuse support
- Support to maintain or access employment or volunteering
- Assist to maintain access education or training
- Support to obtain essential household items
- Gain access to other services
- Support to Stay Safe
- Support to acquire long term independent accommodation
- **Other tasks include but not limited to**:

- Regular health and safety checks in your allocated properties
- Reporting of maintenance issues and following up on outstanding repairs
- Moving in new tenants in to their allocated accommodation
- Liaising with contractors and stakeholders
- Answering telephone calls in the office and transferring calls
- Job Type**:Full-time Monday to Friday**

**Job Types**: Full-time, Permanent

**Salary**: From £18,000.00 per year

**Benefits**:

- Company car
- Discounted or free food
- Referral programme

Schedule:

- Monday to Friday

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Reference ID: SCHHSO01