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Team Leader/supervisor
4 months ago
Coleraine - MAX GAMING - Station Arcade - 68 Railway Road,
Facebook: “Max Gaming Station Arcade"
**Job Title**:
Full time 30 - 44 hours
Rate per hour: £11.50
Paid Weekly - 4 week Rota
Fully flexible role - Days, Nights, Weekends & Week days
**The Company**
We offer the Ultimate Casino Experience in Coleraine, Donegal & Newry
**The Opportunity**
MAX Gaming is recruiting Full time Supervisor / Team Leader to join the Team at Max Gaming Coleraine
The job that we are offering, will allow you to kick-start your career in the Gaming industry that is constantly evolving, dynamic and transformational.
**Team Leader / Supervisor**
As a Team Leader / Supervisor you will be supporting the manager in the day to day operation of the business. You must build relationships with our customers and potential customers and assist in ensuring we are supplying the appropriate goods and services to meet their needs and wants. This is a fully flexible role, shifts are days, nights, weekdays and weekends.
As part of our team you must be customer focused and goal orientated
**Responsibilities**
Support the manager in the day to day operation of the business
Deliver the best quality standard customer service in the industry
Deal with all customers communications in a competent friendly and professional manner
Ensure good interaction between employees and management
Assist attracting training and retaining your employee team and developing them to their full potential
Consider and develop novel and improved ways of carrying out tasks
Push for the implementation of company procedures in all business environments
Empty Slots, readings slots, refloat
Create staff rota
Live our values of Service, Teamwork, Ambition, Responsibility and Solutions
To comply with all company procedures as required
Recommend the loyalty program to customers
Maintain thorough records and accounts of all operations in the cash desk
Professional, positive and results focused
These responsibilities are neither exclusive or exhaustive and may be changed by the company
**Qualifications**
Bubbly personality
Ability to provide excellent customer service.
5 GCSE or more
Good communications skills both orally and written.
Cash handling experience.
Experience in the leisure industry
Experience in supervising a team
Technical experience
Experience working with the public
Cash handling experience
A Supervisor should have retail training or qualification or qualification by experience
We expect excellent communications skills confidence and ability to achieve
Closing date 26/03/23
**Salary**: £11.50 per hour
**Benefits**:
- Flexitime
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Flexitime
Work Location: One location
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