Support Officer

4 months ago


Chatham, United Kingdom mhs homes Full time

**Join Our Team as a Support Officer for Young People in Medway**

Are you passionate about making a difference in the lives of young people? Do you have the drive to help those facing homelessness or care experiences build a brighter future? If so, we want you on our team We're looking for dedicated and compassionate Support Officers to join our foyers in Medway.

**About you**

As a Support Officer, you will be at the heart of our mission, working directly with young people aged 16-25 who have experienced social exclusion. Your role will involve:

- ** Case Management**:Provide personalized support and guidance to help young people live independently within the community.
- ** Life Skills Development**:Assist young people in gaining essential life skills, education, qualifications, training, and employment opportunities.
- ** Community Integration**:Foster a sense of belonging and independence among the youth.

**About the Role**

**Key Responsibilities**
- Work closely with Children’s Services, families, and both statutory and voluntary agencies.
- Deliver housing-related support in line with our policies and the Supporting People Quality Assessment Framework (QAF).
- Assist with Ofsted and Foyer Federation annual audits.
- Conduct quarterly support plan meetings, risk assessments, and regular key work meetings.
- Prioritize educational, training, and employment outcomes for NEET (Not in Education, Employment, or Training) youth.
- Lead Team Around a Child (TAC) or Team Around a Young Person (TAYP) meetings.
- Implement and support resettlement plans.

We are hiring for five full-time and one part-time Support Officer positions, with a variety of shifts including weekends.
- ** Full-Time**:37.5 hours per week on a rotating schedule:

- 8am 4pm
- 12 noon 8pm
- 2pm 10pm
- One weekend shift per month
- ** Part-Time**:18.75 hours per week

**What You'll Need**
- Proven experience working with young people aged 16-25.
- Knowledge of housing and personal benefits.
- Experience with complex support needs.
- Proactive and enthusiastic approach to interacting positively with young people.
- Ability to work independently in an open environment.
- Excellent IT skills and flexibility to adapt to new systems.
- Ability to develop a specialist task.
- A valid driving license and a private vehicle for work use.

**We Offer**
- 28 days of holiday per annum, with an option to buy or sell holiday days.
- A performance-related annual bonus scheme.
- Flexible staff benefits.
- A supportive and collaborative team environment.

We’re a **Disability Confident **employer. This means if you tell us you have a disability and meet the minimum requirements for the job, we’ll offer you an interview. We can be flexible when assessing people so everyone has the best opportunity to demonstrate they can do the job.

Find out what it’s like to be part of #teammhs in our video below.



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