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Support Coach
4 months ago
**ABOUT THE ROLE**
This role is a 6 month fixed term contract supporting the team in Maidstone. As a Support Coach, you will contribute to successfully rehabilitating and reintegrating our participants back into the community. You will work alongside various stakeholders and partners and engage with our participants through various key working activities to identify the needs, goals and skills, then provide pathways, support, and appropriate interventions to support with successful resettlements.
**Rota: You will work on a 4 day rota Monday - Friday 9-5, weekend work is essential (4 hours Saturday, 4 hours Sunday)**
**ABOUT THE SERVICE**
This team offers support to 31 residents across services in Maidstone for homeless people in priority need, these projects are commissioned by Maidstone Borough council The main resident case load for this role will be based in at 10 - 11 Link House Fairmeadow, Maidstone, however you will be required to travel to other projects in Maidstone to suit service need.
- **If you have the passion, creativity, and tenacity to make a real difference to people’s lives, challenge stigma and make our communities safer, we would love to hear from you**_
**ABOUT YOU**
We’re looking for an individual who is driven to provide high quality care and support to others, someone who thrives on working in a team, but can also make individual judgements in a proactive manner. You will be confident in working in the given setting and can be compassionate, supportive, and empowering to others with the ability to form effective, positive, and motivational relationships We work alongside various partners and stakeholders so we are looking for a Support Worker who can adapt and work well alongside other teams.
**OVERVIEW OF KEY RESPONSIBILITIES**
- Act as a primary support worker for a caseload of participants with different needs.
- Provide face to face support, and contribute to the development of support plans, risk assessments, and reviews to a high standard.
- Participate in and encourage participants involvement in various projects, activities, and initiatives.
- Support the service and team to meet key KPIs and objectives.
- Recognise support needs in an individual and initiate appropriate interventions to prevent further deterioration.
- Complete safeguarding and other referrals where required.
- Ensure all participants understand their rights and responsibilities and have access to the right tools and resources, to support them back into society and building networks.
- Provide advice, information, guidance and life skills training to participants.
- Develop and maintain strong relationships with internal and external persons and agencies.
- Administration duties will vary. may include but is not limited to; complete participant records, reports, support plans, risk assessments, case notes, and other documentation for internal and external stakeholders as required and with accordance to policy and procedure.
- _Other duties may include but not limited to, maintain clean and tidy offices and communal areas, removing rubbish, reporting repairs and ordering/replenishing supplies._
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.
**KEY CRITERIA**
What we are looking for:
- Experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours **or** a good understanding of the sector.
- IT Proficiency, ability to learn new software programs, basic Microsoft experience
- Ability to manage own caseload and determine priorities with time management. Able to use own initiative
- Understanding **and/or** practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system
What we would like, but not essential:
- Experience working with different agencies/organisations and understanding the multi-disciplinary approach (For example working alongside MAPPA)
- Appropriate professional qualification: NVQ/Diploma Level 2 in Community Justice/Psychology or professional equivalent
- Experience of providing housing support and practical assistance within a residential or outreach support role
- Understanding of the housing and social needs of people with multiple and complex needs
Further details of the role, responsibilities and key criteria can be found in the JDPS attached.
**WORKING FOR US**
**ABOUT US**
Social Interest Group (SIG) believes that good care and support make for better lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement
