Customer Service Advisor

3 weeks ago


Liverpool, United Kingdom Motor Range Full time

Motor Range are currently recruiting for an automotive Service Advisor to join a successful and well established aftersales team based in Liverpool. Previous experience working within an aftersales department in the motor trade is essential for this role. Role Overview - Meeting customers on arrival and providing them with a seamless service, from drop off to vehicle handover. - Booking customer vehicles in for Services, MOT’s and/or repairs. - Updating customers with progress on their vehicle, as well as authorising additional work and making follow-up calls advising on additional work that may need to be completed. - Liaising with the Workshop, Parts and Sales department to ensure customers vehicles are ready on time. - Upselling of work, parts and accessories whenever possible, acting on opportunities to sell additional products and services. Requirements: - Previous experience working as a service advisor. - Experience in working within an aftersales department. - Full driving licence is required. - Stable career history.

**Salary**: £30,000.00-£35,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- Day shift

Supplemental pay types:

- Bonus scheme

**Experience**:

- Automotive Customer service: 2 years (required)

Work Location: In person



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