Outpatients Receptionist

An exciting opportunity has arisen for an Outpatients Receptionist on a 12 month fixed term working Monday to Thursday working 0800-1600/ 0830-1630/ 0900-1700 depending on rota requirement supporting 30 hours to be based within the Outpatient Directorate at our County site.

This is a varied role involving meeting and greeting patients and booking into clinic, preparing the paperwork ready for clinic and completing the outcomes so patients are booked in accordance with consultants request.

Team building skills are imperative, as is the need to be self motivated with the ability to use your own initiative as and when necessary

Checking in patients and ensuring demographics are correct

Directing patient to the correct area in order to see the Consultant/ Nurse

Prepping the paperwork in order for the Consultants to advise on the best care for the patients

Completing the outcomes following clinics to ensure the patient is either discharged from clinic or adding to the correct follow waiting list so any further follow ups can be arranged in time order following Consultants advise

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. We serve around three million people and we’re highly regarded for our facilities, teaching and research. The Trust has around 1,450 inpatient beds across two sites in Stoke-on-Trent and Stafford. Our 11,000 strong workforce provide emergency treatment, planned operations and medical care from Royal Stoke University Hospital and County Hospital in Stafford.

We are the specialist centre for major trauma for the North Midlands and North Wales. We have put together a wide range of development packages

Checking in patients and ensuring demographics are correct

Directing patient to the correct area in order to see the Consultant/ Nurse

Prepping the paperwork in order for the Consultants to advise on the best care for the patients

Completing the outcomes following clinics to ensure the patient is either discharged from clinic or adding to the correct follow waiting list so any further follow ups can be arranged in time order following Consultants advise aimed at ensuring that everyone has the opportunity to fulfil their potential. Our goal is to be a world-class centre of achievement, where patients receive the highest standards of care and the best people come to learn, work and research.