Home Admission Advisor - Care home sales
Competitive Salary plus generous commission structure
Dual homes - Parkfield Grange & The Gables

We are looking for an additional ambitious, dedicated and compassionate sales person to join the team at Parkfield Grange in Stourbridge and our brand new home, The Gables in Hagley.

Although based at The Gables, Hagley predominantly, you will work alongside our other HAA, managing the sales and marketing processes together across Parkfield Grange and The Gables. You will ensure the effective daily operation of the Sales & Marketing Department whilst meeting and exceeding budget targets - filling the homes with the agreed client base and maximizing revenue.

The HAA will demonstrate the highest levels of professionalism and customer service at all times whilst promoting the values and vision of the Cinnamon Care Collection.

Our HAA's are expected to promote the homes at all times and to carry out external business development, establishing community and professional links

**Main Responsibilities**:

- Update the Sales & Marketing activity database on an ongoing basis and produce activity reports on a daily, weekly or ad hoc basis.
- Co-ordinate input from all team members.
- Assist in answering all general sales and marketing enquiries from colleagues and customers, brochure requests, internet enquiries and other channels.
- Acquire information and collate responses and data from customers as required, including chasing up outstanding information
- Assist at sales and marketing events with special emphasis on preparation for and co-ordination of all sales events and exhibitions.
- Record and follow up sales leads to ensure sales targets are met.
- Ensure that all reports are prepared within the required timescale and are accurate.
- Manage and keep up to date the information on the pipeline of potential residents, and when they are likely to become permanent residents, in order to maximise revenue and meet sales targets.
- Develop new contacts, and maintain regular and close contacts with all key care influences
- Identify new sales opportunities and ensure that, where possible, these come to completion
- Flexibility in covering the Sales & Marketing office over seven days, including weekends and evening hours as and when required.