Front of House Team Member

5 months ago

Norwich, United Kingdom Snug Hospitality - The Freemasons Arm, Norwich, NR1 Full time

Snug Hospitality is an ambitious hospitality operator creating comfortable, warm, and cosy pubs around Norfolk. Established in 2020, we acquired our first venue in May 2021 and now operate 8 unique venues in Norfolk. Behind Snug Hospitality is a team of committed individuals full of **bold** ideas and enthusiasm, **passionate** about our industry & **loyal **to each other and our customers.

**THE VENUE**

The Freemasons Arms in Norwich serves up a range of real ales, a great selection of beer, cocktails, coffee and casual food.

With a cosy inside full of warm colours & plants, and a sun trap terrace area, there is space for a quiet drink on your own or to gather with friends, it's a haven for people of all ages.

We show live sports and host live music & quiz nights.

**THE ROLE**

We're on the lookout for outgoing, confident & friendly team members to join the team. Focusing on delivering great service every day you will be responsible for building relationships with our customers, from locals & regulars to fist time visitors. You will be taking orders, helping the team to meet sales targets, serving food & drink and clearing tables, but most importantly you will take pride in ensuring customers have a great experience

Some experience in a busy bar or similar environment is desirable along with good knowledge of either cocktails, coffee or beer. You will be required to work shifts on your own occasionally, with responsibility for opening & closing the venue given over time.

If you're looking to be part of a small, dynamic team in a relaxed and fun environment then this could be the role for you

**Job Type**: Permanent

Pay: Up to £11.45 per hour

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount

Supplemental pay types:

- Tips

Work Location: In person

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