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Policy and Operations Officer

4 months ago

London, United Kingdom Cabinet Office Full time

**Details**:
**Reference number**:

- 307982**Salary**:

- £32,000 - £33,000**Job grade**:

- Executive Officer**Contract type**:

- Permanent**Business area**:

- CO - Civil Service Commission - The Civil Service Commission has three regulatory functions: - regulating external recruitment into the Civil Service, providing assurance that appointments are made on merit on the basis of for and open competition;
- promoting the Civil Service Code a**Type of role**:

- Operational Delivery
- Policy
- Other**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- City of Westminster, London (region), SW1A 2HQAbout the job

**Job summary**:

- The Civil Service commission is looking for an individual to support the Policy and Operations team as the Policy and Operations Officer. This is an exciting opportunity to see how the government and the Civil Service operates. This will involve working with senior officials and using expert knowledge, analysis and judgement to make impactful decisions that uphold the requirements of the Recruitment Principles and the values set out in the Civil Service Code, including honesty, integrity and impartiality.**Job description**:
This is an important and exciting role in a small and high profile team. You will play a key part in the promotion of the Recruitment Principles and the Commission's regulatory activity reporting to the Policy and Operations Manager.

Key responsibilities include:

- Delivering a frontline service which advises recruiting organisations across the Civil Service, ensuring the provision of expert, timely advice to recruiting departments.
- Managing a caseload of exceptional appointment requests.
- Managing a caseload of Recruitment Principles and Civil Service Code complaints.
- Supporting the collection, validation and retention of recruitment data from regulated organisations across government.
- Deploying excellent communication skills to a range of senior stakeholders, including Commissioners, government departments and members of the public; this might be on the phone, face to face or in writing.
- Supporting the Regulatory Compliance Manager and Head of Policy and Operations in driving forward a new compliance programme across government.
- Supporting the Policy and Operations team, and the wider Civil Service Commission, where required.

**Person specification**:
**Essential criteria**:

- Critical thinking skills, enabling you to make judgements based on evidence and using codes and guidance.
- Strong interpersonal and communication skills and the ability to interact confidently and professionally with stakeholders, often at senior levels.
- Capable of drafting advice for publication, correspondence and briefings; adapting style as required.
- Ability to prioritise, with exceptional record-keeping and organisational skills.
- Attention to detail and the ability to maintain, interrogate and report on quantitative and qualitative data.
- Ability to contribute to a positive team culture, being an ambassador for ACOBA, OCPA and the Civil Service Commission Secretariat.

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Managing a Quality Service
- Making Effective Decisions
- Communicating and Influencing
- Delivering at Pace

**Benefits**:

- Learning and development tailored to your role.
- An environment with flexible working options.
- A culture encouraging inclusion and diversity.
- A Civil Service Pension which provides an attractive pension, benefits for dependants and average employer contributions of 27%.
- A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30.
- Opportunity to work with senior stakeholders across the government.

Things you need to know

**Selection process details**:

- This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Strengths.**Application process**

1. Managing a Quality Service

2. Making Effective Decisions

3. Delivering at Pace

4. Communicating and Influencing

**Selection process**

At the interview stage for this role, we will assess you based on the Civil Service Success Profiles. You will be required to provide evidence of the following four Behaviours in your interview for the role:
1. Managing a Quality Service

2. Making Effective Decisions

3. Communicating and Influencing

4. Delivering at Pace

We will also test you on a range of Strengths. These are designed to test your ability to respond to situations that you may face in your day to day role.

At the interview you will be scored on Behaviours and Strengths and appointments will be made in merit order.

Expected sift date - w/c 11 September
Expected interview date/s - w/c 25 September
Interview location - 1 Horse Guards Road, London SW1A 2HQ or via video link - to be confirmed in invite to