Coffee Shop Assistant

2 weeks ago


Gloucester, United Kingdom Prospect Training Services Full time

**Part time Coffee Shop Assistant (Monday-Wednesday) with some weekends**

The Q Club Quedgeley is looking for a part-time coffee shop assistant to serve light snacks, teas, and coffee at Café Q. You will be responsible for the running of our coffee shop and play area on Monday-Wednesday (9.00am-3.00pm with a half hour for lunch) and also on one Saturday every 6 weeks (8.30am-1.30pm).

You will be contracted to work 16.5 hours each week all year round. There may also be the opportunity of extra hours covering for Room Hire bookings as required, as well as one Saturday every 6 weeks.

**Duties include**:

- Running and overseeing all elements of the Q Club Café and Q center in the absence of the Center Manager
- Maintain and develop and continue established links within the community
- Maintaining and developing the Q Club Coffee shop services.
- Developing simple seasonal menus with center manager
- Assisting with the promotion of all coffee shop and Q Club activities through marketing, social media & PR
- Ensuring all booking enquiries for parties/events for the Q Club are recorded and customers communicated with.
- Create and monitor customer Service Satisfaction Questionnaires
- Monitoring Coffee shop and Soft Play Area
- Opening up and setting up café area
- Serving drinks (which involves using coffee machine), cakes and pre-packaged snacks
- Clearing down tables and highchairs as needed
- Cashing up at end of day
- Cleaning soft play, café and kitchen at the end of the day
- Locking up the building (Key Holder)
- Cash handling
- Completing open and close check list
- Preparation of some simple food items
- Lone working at times

**Essential Skills & experience**:

- Excellent customer service and people skills
- Previous experience of cash handling
- Previous experience of working with a customer base
- Previous experience in a café/food service environment preferable
- Previous Food Safety and Hygiene training preferable (however we can provide this)
- Paediatric First Aid training preferable (however we can provide this)

**Hours**:Monday to Wednesday, 9am-1.30pm with a half-hour lunch break. One Saturday in six (8.30am-1pm)

**Location**: Q Club, Quedgeley GL2 4PJ

**Salary**:£10.42 per hour

The Q Club, Quedgeley is part of Prospect Training Services LTD.

PTS is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.
- offenders and will not discriminate in any way.

**Job Type**: Part-time
Part-time hours: 16.5 per week

**Salary**: £10.42 per hour

**Benefits**:

- Company pension
- On-site parking

Day range:

- Monday to Friday
- Weekend availability

Physical setting:

- Coffee shop

Shift:

- Day shift

Ability to commute/relocate:

- Gloucester: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
- Bartending: 1 year (preferred)

Work Location: In person

Application deadline: 07/07/2023



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