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Retail Assistant

3 months ago

Wrexham, United Kingdom Bridgewater Upholstery Ltd Full time

Join our vibrant team at our Wrexham furniture store as we search for a warm and customer-focused Retail Assistant. In this role, you will be a valued member of our team, dedicated to delivering exceptional customer service and assisting customers in discovering the ideal furniture pieces for their homes. Your contribution will be pivotal in shaping a delightful shopping experience for our customers and driving the prosperity of our store.

**Duties**:

- Welcome and offer assistance to customers upon their arrival in a hospitable and professional manner.
- Provide tailored guidance and suggestions to customers based on their furniture requirements and preferences.
- Present furniture products and their unique features to customers, emphasizing quality and design elements.
- Aid customers with inquiries about products, pricing details, and furniture availability.
- Accurately process sales transactions utilizing the point-of-sale system.
- Organize furniture displays and uphold the store's visual aesthetics.
- Contribute to inventory management by restocking shelves and organizing merchandise.
- Work closely with the sales team to achieve sales targets and provide exceptional customer service.
- Address customer feedback, inquiries, and issues with a positive and proactive approach.
- Maintain store cleanliness and organization to cultivate an appealing shopping environment.

Qualifications:

- Preferred background in retail or customer service within the furniture industry.
- Demonstrated proficiency in communication and interpersonal abilities.
- Understanding or enthusiasm for furniture styles, materials, and design principles.
- Capacity to collaborate effectively within a team setting.
- Exceptional customer service aptitude and a genuine dedication to assisting customers.
- Willingness to work flexible shifts, including weekends and holidays.

**Salary**: £11.50 per hour

Expected hours: 40 per week

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

Expected start date: 29/04/2024