Dementia Advisor

1 week ago


Horsham, United Kingdom Alzheimer's Society Full time

About The Role
**Hours**:

35 per week
**Area role covers**:

- West Sussex Northern (Mid Sussex, Horsham and Crawley)
**Contract type:

**Permanent
**About Us**:
Who we are
- The Alzheimer’s Society are a vital source of support and a powerful force for change for everyone affected by dementia.
What we want
- We will not rest until people with dementia and their carers live more fulfilled and less fearful lives, free from stigma and inequality.
What we do
- We support people affected by dementia through some of the hardest and most frightening times, to improve their lives and help to avoid crisis.
- No matter whoever you are, whatever you’re going through, you can turn to Alzheimer’s Society/us for expert support through practical advice, emotional support, and guidance for the best next step
- We join forces with people affected by dementia, leading scientists and policy makers, amplifying voices to push for cutting edge breakthroughs and societal change that’ll improve the lives of people affected by dementia, now and in the future
How we do it
- We’re the friendly face of support, the warm voice at the end of the phone and the determined minds who will fight passionately for the cause of everyone affected by dementia.

**About the role**
We have an exciting and rewarding opportunity available for a Community Dementia Advisor to join our team within West Sussex.
Our Dementia Advisors provides high quality tailored information and support to anyone affected by dementia in the way they need it, when they need it:

- A specialist telephone-based information and navigation service
- Community based services offering an increased level of support for more complex cases
- Self-management - our online community (Talking Point) and online service directory are always available 24/7
- Keeping in Touch Calls - a way of keeping in contact with service users as their journey with dementia progresses
You will have the rewarding opportunity to provide support and guidance to people with dementia and their carers; helping to maintain their independence, improving their sense of well-being, and putting them in more control of their lives. The service is uniqueto each service user as it is based upon their personal circumstances and support needs.
**About you**:

- Working experience of assessing people face to face with an ability to assess their needs.
- Previous working knowledge of making clinical contacts and networking with various services and providers to offer the widest range of opportunities to those we support.
- Deliver advice and guidance with a non-judgmental approach and outstanding communication skills.
- Strong organisational and time management skills to manage your caseload of clients effectively.
- Experience and knowledge of working alongside volunteers and have the understanding to champion the valuable contribution volunteers bring to services.
- Excellent IT skills and be able to travel independently across the required region
- An understanding of dementia and the needs of those living with dementia and their carers would be an advantage but if you have had experience supporting with other challenges this would be taken into consideration.

**Person Specification**:

- You will be approachable and friendly
- Excellent communication skills, both verbal and written
- Excellent IT skills and ability to use Microsoft packages confidently
- Be able to work collaboratively with other team members when required
- Demonstrate passion and eagerness to help make a difference to help support those affected by dementia
- An empathetic and non-judgemental approach with a commitment to equal opportunity

About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heartof this organisation.
**Our Values**
We are **Determined to make a difference**when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a **Trusted expert**, listening, learning and using evidence and experience. We are **Better together** by being open, combining our strengths, helping us to achieve more together. We are **Compassionate**, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
**Equal Opportunities