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Visitor Experience Assistant G&b Priory

4 months ago


Gloucester, United Kingdom Gloucestershire County Council Full time

**Visitor Experience Assistant G&B Priory**:

- Date: 6 Jun 2023- Job Location: GloucesterThis is a Gloucester City Council job.
- Job Title: Visitor Experience Assistant G&B Priory
- Job Location: Blackfriars Priory
- Salary: £21,968 - £22,777 per annum
- Hours per Week: 37.00
- Contract Type: Permanent
- Closing Date: 25/06/2023
- Job Requisition Number: 6748
- This post is not open to job share

We are a dynamic local authority providing essential services to the people of Gloucester.

**About**:Gloucester Guildhall and Blackfriars Priory are looking for a Visitor Experience Assistant to join the frontline operations team to assist the delivery of their jam-packed programme of events.

Right in the heart of the city, the Gloucester Guildhall and Blackfriars Priory are vibrant and dynamic venues, hosting an impressive programme of music, comedy, film and theatre and weddings. We can guarantee you that every single day will be different. You could be moving equipment and furniture in preparation for a room hire, you will ensure that weddings are special and memorable for our couples and their guests, that our live events (music, comedy, poetry, talks) all run to plan (and safely) as well as ensuring our venues remain presentable for our customers. You will also find yourself supporting the bar team on busy events.

**Skills**:We are looking for someone with experience in the events industry or within a cultural venue. Top quality customer service is an absolute must - we pride ourselves in delivering memorable experiences. You must be confident to talk to large groups of people, be able to think on your feet and remain calm, positive, and professional when working under pressure.

This role is one of several generic roles within Gloucester City Council therefore you may be asked to work from another cultural venue including Museum of Gloucester in supporting their programme - a great opportunity to gain new experiences.

You will also be on an annualised hours contract. The events/cultural industry is demand led but generally, the venue will open at 8:30am and will not close until the early hours on event nights. We ask for flexibility from the role, but we can also be flexible should you have any other commitments.

**Additional Information**

To access the Job Profile, please follow the link below:

- Visitor Experience Assistant G&B Priory - Job Profile

Gloucester City Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.

**Equality and Diversity**

We recognise the positive value of equality and diversity and pride ourselves on growing a high-performing workforce that is diverse, skilled and talented; that represents the community it serves.

We aim to recruit a diverse pool of talent and will recruit the person who is most suited to the job without regard to their race, colour, religion or belief, age, nationality, ethnicity, sex, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, caring responsibilities or disability.

Further information on our commitment to Equality and Diversity can be found Here

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.