Personal Injury Trust Advisor

7 months ago

Salford, United Kingdom Frenkel Topping Group Full time

We are seeking to recruit a Personal Injury Trust Advisor to support the administrative function of the Personal Injury Trust Team.

**Are you a confident communicator?**

**Do you have excellent administrative skills?**

**Do you enjoy working as part of a team?**

If you believe this is you and are looking for the right opportunity ,or a company that will match your self-drive and goals then we want to hear from you

At Frenkel Topping our aim for the quarter century of our existence has been to provide the highest quality of financial service advice, support and recommendations, predominantly to the recipients of clinical negligence and personal injury awards.

**Key Responsibilities**

Preparing and processing of trust deed documents

Requesting relevant identification documents from clients

Processing relevant documentation

Input and maintain information to ensure internal systems and files are kept up to date and in the relevant place

Provide advice regarding viability of Trust

Provide advice and assistance in respect of cases allocated and client requirements

Undertake all trust referrals allocated following published procedures

Maintain KPIs to published standards

Maintain current knowledge of Trust requirements and attend any training as deemed necessary

Managing the departments incoming and outgoing mail

Scanning /photocopying/filing of client related documents

Recording and processing clients cheques

Preparing and sending out invoices

Manage smaller pieces of work to completion, either standalone or as part of larger projects to support achievement of business objectives

Other administrative tasks for the various departments and the wider team as required

**Skills & Abilities**

Ability to communicate effectively with a wide range of people including legal representatives

Ability to prioritise and manage own workload

Ability to communicate effectively both orally and in writing

Possess an exceptional level of accuracy when producing documents and inputting data

A high level of accuracy and attention to detail

The ability to co-operate with colleagues as part of a team

**Personal Qualities**

Display self-motivation, drive and enthusiasm

Possess a flexible approach to work

A desire to support vulnerable clients displaying a high level of empathy

Be hard working, enthusiastic and reliable and a good team player

**Education & Training**

Maths & English Language GCSE Grade 4 (C) or above

**Job Types**: Full-time, Permanent

**And last but not least.. what's in it for you?**

We are passionate about growth and aim to provide every employee with a clear development plan, with regular reviews that enable them to reach their career goals

Working within an expanding business with an ambitious growth strategy

Fantastic benefits including private health care, flexible working opportunities, cycle to work scheme, employee recognition and more

**About Frenkel Topping Group (FTG)**

At FTG we believe in living our values every day. We are committed to our values as set out below and if you share our value and passion and are looking for a rewarding career where you can make a difference, then we invite you to join our team.
- Give it heart weve built an army of passionate and empathetic people who go the extra mile for their clients and team.
- Show resilience as individuals and a team were inspired by our clients who show resilience every day. Our agility, our work ethic and our appetite for problem solving means we always find a way.
- Make it easy Were pro-active and responsive and go above and beyond to make our clients lives easier.
- Act with integrity We do what we say well do and we do it with great care and expertise. We are proud of our clients people and we honour the trust they put in us by delivering outstanding service and creating an amazing place to work.
- Respect we treat our client and each other as individuals and we take the time to walk in that persons shoes to understand how we can provide support.
- Think differently we connect communities, champion collaboration in our industry and were big on learning and development. Were big believers in nurturing grassroot talent.

Frenkel Topping Group is an equal opportunities employer that is committed to diversity and inclusion in the workplace.

Frenkel Topping Group is proud to be Disability Confident Committed. If you are invited to an interview, please let us know if you require any reasonable adjustments during the recruitment process that will allow you to perform to the best of your ability.

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