Building Services Caretaker

6 months ago

Liverpool, United Kingdom Zenith Management Ltd Full time

**Role Summary**:
**Shift Pattern: 08:00 to 16:30, Monday to Friday**

**Location: The 56 at Westminster Park, Liverpool**

We are pleased to advertise a great opportunity for a Building Services Caretaker to join a fantastic new building from the pre-opening stage. This role will help to manage the estate, providing a safe, secure and well-maintained environment and to above all, deliver a standard of service for residents and visitors, unmatched outside of the Zenith estates. This opportunity will suit a proactive individual who wishes to make the role their own and grow within the company.

**Key Duties and Responsibilities**:

- Ensure effective security of residents and the buildings at all times
- Check and screen all visitors and guests and any contractor staff, ensuring they have permission to be present in the buildings - all visitors to the development must be recorded via a sign-in process upon entering and exiting
- Issue keys to the correct personnel/residents whilst recording at all times the signing in and out of keys
- Carry out regular site inspections and communicate with the Property Manager regularly to provide updates on the development
- Pro-actively deal with any maintenance problems
- Clean, wash, sweep, mop, dust, polish and vacuum of designated areas to the required standard
- Take responsibility for all deliveries to the development, receiving and safekeeping of all parcels/registered mail, as well as ensuring residents are notified, collection takes place and details recorded
- Co-ordinate, instruct and allow access for services to the development, such as refuse collection, deliveries, repairs and maintenance and utility companies
- Correct reporting of any security/Health & Safety issues, incidents and complaints, and keeping a record. Taking appropriate action in the event of an emergency.
- Deal effectively with complaints, take the correct action and remain courteous at all times in person or on the telephone
- To ensure that the highest levels of customer care and service are maintained at all times.

**Personal Qualities and Experience**:

- Great communication skills both verbal and written including confidence in handling conflict and demonstrating empathy in a professional manner
- Having a natural passion for customer service and hospitality is key to the success of this position
- Proven examples of your ability to follow procedures, to be proactive and action orientated and great organisation skills
- Taking pride in your appearance and that of the estate; representing the best interests of the brand at all times
- Background in property maintenance/ caretaking
- Ability to work on your own / and in a team
- Well organised and adept at managing and prioritising workload.

**Benefits**:

- Company events
- Cycle to work scheme

Work Location: In person

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