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Airdesk Operations Coordinator

3 months ago

Coventry, United Kingdom The Air Ambulance Service Full time

**Role overview**

**Job Advert - Airdesk Operations Coordinator**

We are looking for an Airdesk Operations Coordinator as we expand our Airdesk Team at The Children’s Air Ambulance (TCAA). This exciting role is essential to TCAA, being the first point of contact when our specialist NHS teams task our helicopters

Reporting to the Airdesk Team Leader, you will primarily be based at Coventry Airport, with occasional travel to other operational sites. This is a full time role (average of 40 hours per week) with the service operating 7 days a week, 365 days per year, working on a rota covering from 7am up until 2am. The role attracts an initial salary of £25,750-£27,810.

The Airdesk Operations Coordinator will be responsible for the effective tasking and dispatching of our aircraft when a request for service is received. The Airdesk Operations Coordinator will be the first point of contact for our NHS Clinical Partner Teams and responsible for managing all aspects of a mission from initial request through to mission completion, making the abilities of being able to work under pressure and multitasking essential requirements of the role. You must possess a high attention to detail and level of accuracy along with having a positive and motivational outlook.

Alongside providing outstanding service to our patients, NHS Clinical Partner Teams (CPT) and flight crews you will be required to provide other administrative support to the Airdesk Team Leader and Head of Operations.

This position would be ideal for those who have previously or currently working in an Emergency Operations Centre (EOC) or a Control Room (ie Ambulance, Police, Fire, etc).

If you believe you meet the skills required and want to make a difference by supporting our lifesaving charity, ‘Click HERE to find out more about the role and for the person specification.

Please note that we reserve the right to close this role early.

**Proposed dates**:
**Closing Date**: 9th June 2024

**Interviews**: 14th June 2024 (Rugby)

**Department**

Clinical Operations

**Contract type**

Permanent

**Hours**

40

**Salary**

£25,750 - £27,810 (dependant on experience)

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