Marketing Project Manager

3 weeks ago


Birmingham, United Kingdom Culture Recruitment Ltd Full time

Marketing Project Manager

West Midlands

Hybrid (3 days in the office, 2 days from Home)

£38000 - £42000

We are currently recruiting for creative project manager who has experience in Marketing/ Digital marketing.

**KEY RESPONSIBILITIES**:

- Effective pre-planning, management and delivery of all public space and in-hall organiser and exhibitor requirements.
- To investigate and understand customer's additional needs to maximise sales revenue and margin by providing effective solutions.
- To promote a full graphic and event media solution for design, production, and installation for both organiser and exhibitor in public space and in-hall requirements.
- Establish effective relationships with external providers, maintaining excellent communication.
- Ensure excellent engagement and communication with internal stakeholders.
- Manage and coordinate the safe installation and removal of services for exhibitions and events in conjunction with contractors, service providers and technical teams.
- Manage all on-site issues as the point of escalation for sales order queries, credits, customer disputes, misunderstandings, and complaints.
- Procure contractors and resource to meet demand.
- Ensure ordered services are documented and invoiced correctly.
- Maintain on-site client liaison during event build, confirming that all items are meeting expectations and obtaining client 'sign off' for each event.
- Be as reactive as possible to clients last minute/late requirements.
- Ensure all services meet with all statutory compliance requirements.
- Verify all relevant risk assessments and workplace assessments are undertaken and appropriate measures taken to ensure compliance.
- Undertake all risk assessments associated with special projects.
- Support the Event Support Coordinators with associated administration and problem resolution as required, within agreed service levels.

**SKILLS AND EXPERIENCE**
- Able to utilise a variety of computer systems and processes to effectively achieve objectives.
- Advanced level of creative design packages.
- The ability to understand technical floor plans and relevant associated plans and drawings.
- Experience in all aspects of Project Planning, Graphic Design, Print Production, and Installation.
- Ability to structure and present strong visual presentations, artwork proofs and visualisation concepts.
- Ideally 2 years in a sales and service environment
- Ability to interact with others, having good social skills - able to influence and negotiate
- Can work in a fast pace, high pressure, target driven sales environment
- Communicates effectively at all levels; face to face, telephone and for written correspondence, with external and internal customers, builds rapport, flexing style as required
- A self-starter who has a passion for selling and customer service
- Has a "can do" attitude, can challenge the status quo and has a willingness to embrace change
- Has an eye for detail whilst maintaining focus on delivering results.
- Team player with the ability to share knowledge and information and work collaboratively at all levels across the organisation


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