Calling all tech enthusiasts and IT prodigies Your next adventure awaits

**Peacocks Medical Group** is embarking on an exhilarating quest to find the perfect match for their Level 3 IT Apprentice position. Picture yourself stepping into a realm of boundless possibilities with this rapidly expanding team. And guess what? They're not holding back when it comes to rewarding your skills and dedication, offering a magnificent **£16,500 salary**, access to the coveted Perkbox perks, and even the privilege of an on-site gym to keep you in top-notch form

Prepare to be enchanted by the realm of cutting-edge technology as you delve into the mysterious world of the ticketing system. The challenge doesn't stop there; you'll be a master of initial incident diagnostics and a wizard in setting up and configuring smartphone mobile devices. Embrace this all-encompassing journey through the IT realm, where you'll be bestowed with every tool necessary to forge a triumphant and prosperous career in the ever-evolving IT industry.

At **Peacocks Medical Group**, they understand the true essence of appreciation, and they will celebrate your hard work and dedication like champions. Get ready to be part of an epic team, where your passion for IT will be nurtured, and your skills will soar to new heights

So, dare to embark on this thrilling IT odyssey with **Peacocks Medical Group**? The call to action awaits, and your destiny in the world of IT greatness is within reach

In this role, you’ll work towards your **Level 3 Information Communications Technician,** delivered by our expert training team at Baltic Apprenticeships
**A Typical Day in the Job**:

- Support the ticketing system to work on and resolve helpdesk tickets and service requests
- Resolve issues where possible or escalate to other areas of the IT departments
- Perform scheduled appointments and tasks a directed by the Head of IT
- Setting up new users, ensuring key hardware devices are available

Full training and support will be provided by your workplace mentor and from the Baltic team.
**Salary, Hours** **&** **Benefits**:

- £16,500 per annum
- Monday to Friday 37.5 hours per week, shifts vary between 8am - 5pm
- 20 days annual leave plus Bank Holidays
- Access to Perkbox
- Use of an onsite gym
- Enrolment onto the company pension scheme
- Life insurance

**Desired Qualities, Skills and Knowledge**:

- Due to the nature of this role a full UK driving licence is desirable
- Excellent communication skills
- Logical with a good attention to detail
- A passion for IT
- Ability to work as part of a team as well as individually

**Your Training with Baltic**:
This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective **IT Support Technician.**

**Next Steps**:
**Eligibility Criteria**:
**Vacancy Information**: Location
- Gateshead

Postcode
- NE6 4NQ

Programme
- ICT Support Technician - Level 3

Salary
- £16,500.00

Reference
- JO-2307-13563