Sales Professional

1 month ago

Hereford, United Kingdom Climb On Bikes Full time

**WHEN IS A JOB NOT A JOB?**

Do you wake up in the morning and look forward to going to work? At The Bicycle Chain we're not only passionate about bicycles, we're passionate about helping our staff succeed and enjoy life. We want you to want to progress and we are committed to making that happen.

Let's face it we all spend most of our day to day lives working, so it might as well be a fun and rewarding experience. How do we achieve that?...it comes down to a few ingredients; challenge, support, personal growth and company culture.

**WHEN ITS A CAREER...**

There is nothing worse than feeling like you’re at a dead end standing still, well we don't want you to stand still, we want the exact opposite, we want you to be constantly looking forwards. We will support you, help you grow and reward your successes too.

We operate a performance related pay structure. If you are driven, talented, knowledgeable and passionate about bikes and people and able to deliver an excellent customer experience you will progress quickly.

We evaluate your performance after 3, 6 and 12 months to help you reach your earning potential as fast as possible.

So there you have it, that's the challenge... no dead ends here. We are looking for people who want a career and want to put in the hard work to keep progressing.

**WHEN YOU'RE PART OF THE FAMILY...**

The Bicycle Chain is a family run business with three Bicycle Chain stores in Taunton, Bridgwater and Weston-Super-Mare plus our Climb On Bikes store in Hereford and our Rock and Road store in Yeovil.

We see ourselves as one big family. We're passionate about providing the best possible experience for our customers as well as our staff and our suppliers too, everyone's input is highly valued.

As a company we are committed to change and are constantly looking for ways to further improve the services we offer. We listen to our staff... think you have spotted something we should be doing or could be doing better? then we want to know. We value your opinion...we are looking for people who can see the bigger picture, work well as part of a team, see a problem and want to find a solution.

We pride ourselves on going the extra mile... you won't see the owners of many companies giving their personal mobile number to their customers, but we do. It's in the bike pack we provide with every new bike sale.

**CURRENT OPPORTUNITIES**

EXPERIENCED SALES PROFESSIONAL - Hereford

Exciting times at our Climb On Bikes store in Hereford. We are expanding our sales team

Are you looking for a career is sales? Do you share our passion for cycling? Do you relish learning new skills and have a desire to succeed in life?

3 or more years competitive sales experience is a must. That includes talking to customers to ascertain their needs, presenting products to customers and thrive on working with their customer to find them the right product for their needs.

They will be avid cyclists and love all things cycling We have found from past experience that non cycling enthusiasts struggle to get to grips with the range and depth of product knowledge needed in the cycling industry. We want our staff to be passionate about cycling and to pass that passion on to our customers.

**KEY RESPONSIBILITIES**
- Greeting and assisting customers in store
- Building strong, long-term relationships with customers
- Consulting with customers to find them the right product to match their needs
- Presenting product to the customer
- Negotiating with customers
- Ensuring exceptional customer service is achieved in all areas of the business
- Generating excellent reviews through digital channels [Trustpilot and Facebook]
- Maintaining excellent retail standards through merchandising, product positioning, tidy and clean store etc
- Fitting customer to bikes, providing the appropriate size and in time developing knowledge to provide in depth cycling bio-mechanical assessment and consultation for the customer
- Ordering product
- Using EPOS system and basic computer skills
- Processing web sales
- Monitoring stock control
- Continually developing professionally
- Continually developing product and industry knowledge
- Good business acumen
- Use of business to business websites
- Processing payments and handling cash including reconciling till.
- Be an ambassador for The Bicycle Chain

**ESSENTIAL REQUIREMENTS OF THE ROLE**
- Full-time position for someone looking for a career in sales
- Attention to detail
- Self-disciplined
- Positive mental attitude
- Caring with a strong desire to help others
- Competitive spirit
- Resourceful
- Able to use own initiative
- Persistent
- Accountable
- Great communicator
- Team player
- Love all things bikes

**PLEASE ONLY APPLY IF YOU MEET THE FOLLOWING REQUIREMENTS**
- You are available for a full-time position
- You are excited to work Saturday the busiest day of the week
- You have 3 or more years competitive sales experience that includes talking to customers to ascertain their needs

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