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Service & Yard Team Leader

5 months ago

Manchester, United Kingdom Brambles Group Full time

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our

Hybrid Work Model


**Job Description**:
Position Purpose - 6 month Contract

The primary purpose of this plant leadership team (PLT) role is to optimise yard and service office labour, material & equipment resources to ensure CHEP hire-stock products are supplied via hauliers’ within service performance criteria to meet the customers’ requirements. The secondary purpose is to ensure transactional accuracy and control of physical stock holding of finished good hire-stock, raw materials, and waste processes.

Major/Key Accountabilities
- Safety - Ensure that potential Zero Harm hazards are eliminated or controlled through regular reviews of work activities, equipment, and facilities. Provide employees with training and instructions on work practices, with specific reference to Zero Harm and Environmental considerations whilst achieving the required targets. Lead incident investigations within teams - both people and equipment.
- Near miss and hazard reduction and control (e.g. pedestrian segregation) - drive engagement and compliance through MOT.
- Effectively lead the team to provide an efficient level of service to all customers.
- To effectively control all activities undertaken in the yard including the inspection and repair of Pallets/containers and the steam clean area for non-core products.
- Minimize the effect of the Company’s activities on the external environment, while improving the physical condition of the workplace for all colleagues.
- To review, challenge and improve all processes, procedures and practices within area of responsibility - TRT, DPMO, Pallet quality.
- Responsible for the control of yard stocks and stock accuracy. Completion of daily and weekly stock reconciliations and investigations into stock variances.
- Report stock and flow movements to and from the plant ensuring the team perform accurate and timely data input and processing.
- Stand in for the Service and Yard Manager by attending the network daily and weekly stocks and flows call.
- Labour Costs - Ensure efficient use of labour pool available on the shift ensuring overtime is minimised and attendance is optimised through robust attendance management per the company absent management processes.
- Process Improvement - Contribute and drive process improvement within the yard and service department through projects and continuous improvement.
- Turnaround performances - monitor and improve site turnaround performance of hauliers to network and plant targets. Adherence to appointment scheduling process and targets where applicable.
- Machinery - ensure safety and process equipment checks compliance
- Suppliers - work closely with FLT and Waste equipment suppliers to ensure maximum machinery capability and minimise downtime.
- Staff Management - Support industrial relations issues within the team identifying and reporting issues around performance management, absence management, grievances, appeals etc. Distribute yard tasks to all team members as appropriate. Provide short-term cover to yard or service desk where required.
- Communication - enable and deliver excellent communication channels with all employees on team. Ensure regular updates on shifts, regarding shift, team, plant, and company performance.
- Training - ensure all shift members have the skills required to carry out their role (including COLT training), and development plans generated for each individual. Support network annual staff sap and procedure reviews.
- Customer service - ensure issues are managed efficiently and effectively and in a timely manner with customers, retailers, and hauliers as necessary. Ensure internal customer requests are handled effectively and timely.
- Procedural compliance -Support audits by CHEP internal, Brambles, and ISO 9001:2008 accreditations.
- Purchasing - plant purchasing control of direct spend (raw materials (where appropriate) and consumables) and indirect spend, including supporting procedural compliance to preferred supplier lists.
- Stock quality audits - Raw material quality control audits on inbound deliveries and audits for contamination on yard hire stock.
- Waste management - manage