Advocate

4 weeks ago

Ashington, United Kingdom Age UK Northumberland Full time

**JOB TITLE: Advocate**

**LOCATION**:Office base Age UK Northumberland (The Roundhouse)

Hybrid working between home and office base depending upon the needs of the service

**HOURS**:22.5 hours pro rata

**CONTRACT**: Initially 1-year fixed contract

**SALARY**: £27,000 pa pro rata

**ACCOUNTABLE TO**: Advocate Lead

**RESPONSIBLE FOR**:
**PURPOSE**: To deliver independent case advocacy for older people across Northumberland in line with funding requirements

**MAIN DUTIES**:
To provide independent case advocacy.

To promote and market the advocacy service, liaising with regional and national networks.

To help with the recruitment of volunteers to act as advocates when appropriate and provide appropriate support and supervision

To help identify potential funding opportunities in order to enhance and sustain the service.

To monitor the work of the service and provide verbal and written reports within given timescales.

To assist the organisation to attain all Organisational Quality Standards including ISO and Age UK Charity Quality Standard.

To ensure good customer relations and customer experience are kept at all times.

To keep up to date with legislation, services and benefits, ensuring that clients are aware of local and national services, and are enabled to maximize their income and are aware of their rights.

To develop and maintain electronic records.

To ensure that all relevant monitoring and evaluation of service is carried out efficiently and comprehensively.

To undertake training as necessary.

To ensure that the organisation’s Equal Opportunities policies, principles and practices are observed and implemented throughout service delivery.

To abide by all other policies and procedures of Age UK Northumberland.

To undertake any other duties as delegated.

**Job Type**: Part-time
Part-time hours: 22.5 per week

**Salary**: £16,200.00 per year

**Benefits**:

- Company pension
- On-site parking
- Store discount
- Wellness programme
- Work from home

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Ashington: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Ashington

Application deadline: 02/04/2023
Reference ID: A1

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