Service Controller

2 weeks ago


Oldham, United Kingdom VTA Full time

**Service Controller (Oldham)**

On behalf of our client, VTA Recruitment is looking for a service controller to join a friendly team within a family run business in Chadderton (Oldham). The company specialises in the installation and servicing of refrigeration units across commercial, residential and transport industries throughout the North of England and is now looking for a service controller to join their busy and dynamic team.

**Role**

**Main duties**
- Delegating engineers to customer sites for repairs.
- Organising repairs to be completed in the workshop.
- Completing quality check services and updating repair records.
- Liaising with customers in confirming job costings and allocating engineers to commence work.
- Monitor and stay within set KPI’s from the manufacturer.

**Skills**
- Be able to work under their own initiative.
- Have strong communication and customer service skills.
- Have a sound understanding of computers and adapt to in-house software & IT systems.

**Working Hours**
- Monday - Friday
- 08.00 - 17.30
- £25k per annum
- 25 days holiday per year

*

**Why work for VTA Recruitment?**
- Weekly pay
- PAYE Pay Rate
- Permanent position.
- 24-hour support from a member of our team with our on-call service.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Oldham, OL9 9XA: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer support: 1 year (preferred)

Work Location: In person


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