Claims Assistant

6 months ago


London, United Kingdom GetAgent Full time

GetAgent is the first port of call when looking to sell your home. Where buyers go to Rightmove, sellers go to GetAgent. Best known as the estate agent comparison site, we help 20,000 homeowners per month find the best estate agent.

With a friendly team of over 80 people based in beautiful offices in Old Street we are backed by some of the industry’s leading investors including Channel 4, Seedcamp and 500 Startups.

Together, we are transforming the experience of selling your home.

**Role Overview**

With more and more home sellers using the GetAgent platform, we are expanding the team We work with over 7500 estate agents across the country; referring homeowners who would like them to sell a property. When an agent sells the property we have referred, we are owed a referral fee.

We are looking for a Claims Assistant to play a vital role in our debt recovery process. You will be responsible for company debt management and administering all company claims. You will report to and work closely with the Credit Control Team Lead.

**What You'll be doing**
- Accurately entering and processing new cases: letters before action, letters before claim
- Upload all important court/claim documents to the department drive
- Ensure the claims tracker is up to date
- Process cases through Money Claims online
- Call CCBCC and CCMCC for updates on claims
- Send Directions Questionnaires to the court and debtors
- Paying Court Fees and entering court dates into department calendar

We are looking for someone who is eager to learn and passionate about shaping our processes to help build an industry defining product in a market which we believe needs urgent help. Our team is growing but is still small enough for you to help build something from the ground up and have your say in how things should be done.

**What we'll need from you**
- Experience in processing debt recovery
- Excellent administration and writing skills
- Thoroughness and accuracy when accomplishing tasks
- Self motivated with the ability to manage and prioritise tasks
- Quick thinking - ability to think on your feet and respond to problems

**What's in it for you**
- Benefits: In addition to a competitive salary we offer private health insurance, company pension, health and wellbeing programmes, 25 days holiday (plus bank holidays) and more
- Join a fast growing company at an extremely exciting point in our journey
- Work with great people - we place a big emphasis on hiring lovely people. They are the best thing about GetAgent
- Dive headfirst into one of the biggest industries in the world and help simplify the stressful process of moving house
- A competitive salary and benefits package

**Job Types**: Full-time, Permanent

Pay: £28,000.00-£32,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Health & wellbeing programme
- Private medical insurance
- Referral programme
- Work from home

Schedule:

- Monday to Friday

Work Location: Hybrid remote in London


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