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Customer Aftercare Executive

5 months ago

Aylesbury, United Kingdom Biffa Waste Services Full time

**Reactive Customer Aftercare Executive**:

- **Aylesbury**:

- **Permanent**:

- **Working 3 rotating shifts between 7am - 7pm**:

- **Weekends/Bank holiday working on a scheduled rota basis**:

- **Competitive salary and 15% shift allowance**

**A quick look at the role.**

You will liaise with the Onecall Sales team and set up contracts and follow through with the client too ensure the job has been carried out. The Executive will provide necessary paperwork and purchase orders for the booking, liaise with internal depots and suppliers, manage customer portals and support the Onecall Team manager with any other administrative jobs. Some sales and negotiating skills will be required.

**Here's why you'll love it at Biffa**
- Career development, training and coaching - because if you don't grow, we don't grow
- Medical and dental scheme for you and your family
- 24 days holiday a year plus Bank Holiday days _and_ the opportunity to buy and sell holiday
- Biffa Perkz - high street discounts for you and your family
- Pioneering family-friendly policies

**We're here to change the way people think about waste**

Whether we're turning waste into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. Over 11,000 people around the country trust us to provide them with a career that's always rewarding, often challenging, but never dull.

**Dedicated to Diversity**

At Biffa we believe different ideas, perspective and backgrounds are key to developing a creative working environment that delivers real results. It's why you'll find us championing diversity and equality at every turn.