Accounts Handler

Commercial Accounts Handler
Permanent
Working hours - (Monday - Friday 8.45am - 5.00pm)
Worcestershire
Salary £25,000 -£30,000 (Salary Negotiable depending on experience)
Loads of company benefits
Payment towards Gym membership
Massive progression opportunities
I have a fantastic opportunity for a Commercial Accounts Handler to join a friendly insurance firm based in the Worcestershire area. The company have a professional, office space and offer many company benefits. This is a permanent opportunity with massiveprogression opportunities. If you’re looking to further your career in the insurance world, then this is defiantly a fantastic opportunity for you to grow and the benefits are endless.
**Key Responsibilities**:

- Processing commercial renewals, ensuring all documents and correspondence are entered into the company system
- Providing administrative support to account executives as and when required, including obtaining new business quotations and arranging cover
- Attaining cross-sell/up-sell on policies
- Checking new policy documentation for accuracy and forwarding to clients or liaising with insurers
- Inviting renewal of allocated client policies
- Ensuring all client records always reflect the current risk on cover, including accuracy of sums insured, perils, excesses, extensions, and exclusions
- Processing mid-term adjustments and quarterly declarations
- Dealing with clients’ day-to-day enquiries daily, responding promptly and managing expectations
- Providing support to team members to ensure client needs are met, particularly during peak periods or in times of holiday/absence
- Maintaining an effective diary system
- Ensuring cover notes are issued where appropriate
- Liaising with the Claims department over claims queries/reports
- Creating all invoices and relevant credit notes for new business, renewals, mid-term adjustments etc, in line with company procedures
- Successfully manage workload and priorities, assessing when additional support may be required and requested from a manager or director
- Follow all company and FCA procedures and policies

**Requirements**:

- At least 2 years of experience of working within commercial insurance (preferred)
- Exceptional customer service skills
- Good IT skills are essential