People Services Administrator

4 weeks ago


Norwich, United Kingdom The Travel Chapter Full time

**Main Purpose of Job**:
Key support for our People administration processes during a busy time of change for the business

**Main Responsibilities**:

- Working with defined process to Create and distribute employment contracts and other

onboarding related documents, supporting our new starter procedures
- Updating and maintaining databases and systems with relevant people data
- Requesting and collating references
- Extracting data from People systems and distributing standard reports
- Ensuring control of and access to confidential business/people data
- Supporting Payroll administration, where required
- Identify and suggest areas of process improvement
- Contributing to key people initiative and supporting project activity.

Knowledge, skills, and experience required:

- Previous experience in a similar administrative role
- Focused on delivering a quality of service
- Analytical awareness and strong report production/presentation skills
- Confident, and possessing demonstrable skills/experience of working with confidential

data, figures, HR & Payroll software & spreadsheets
- Eye for detail and ability to produce detailed accurate work
- Understanding of GDPR and the requirement to manage data with integrity and in a

confidential manner
- Able to follow processes clearly and efficiently and take direction where necessary
- Proactive and innovative problem solver who likes to get things done
- Excellent organisational skills and the ability to prioritise defined workload effectively

whilst balancing multiple tasks simultaneously
- Strong IT knowledge and intermediate to advanced level of MS Office, particularly Excel and Word
- Ability to remain calm under pressure & adapt to working in a fast faced, changeable

environment where no two days are the same.

**Competencies**:

- Customer focus & care
- Strong written and verbal communication skills
- Critical thinking & proactive and positive problem solving
- Administrative execution and delivery of defined processes
- Constructive teamwork and collaboration
- Complies with strict/defined deadlines, in accordance with personal and team

targets/goals
- Confidentiality, professionalism, and a strong work ethic



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