Customer Service and Admin Apprentice

4 months ago


Kingston upon Hull, United Kingdom Hull Business Training Centre Full time

When you join our team, you’re not just an employee - you become part of a community where everyone is passionate about making a difference. We prioritise creating an environment where our staff not only care for our beneficiaries but also support each other.

We understand the importance of investing in our employees’ growth and development. Our focus is not just on what you can currently do, but also on helping you reach your full potential

**KEY RESPONSIBILITIES**:

- Covering reception desk, including telephone and face-to-face enquiries
- Assisting in running the volunteer centre, including volunteer recruitment processes, arranging meetings and minute taking
- Helping the Operations Lead to set up training and conferencing
- Working across a number of projects to develop and update social media and Newsletter
- Arranging work across the organisation’s buildings, liaising with multiple contractors to gain quotes, analysing quotes, produce report of findings to present to the Operations Lead
- Ordering stationery or equipment
- Helping the Membership Services team to manage and input data on databases
- Supporting team members at external events
- Working with the payroll team to process payroll and produce HMRC reports
- Coach new staff members in Operational Processes
- Any other ad hoc duties appropriate to the needs of the business



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