Administrator

3 days ago


Bristol, United Kingdom Pertemps Bristol Commercial Full time

A leading Automotive Finance business, based in the Northeast area of Bristol, have a fantastic opportunity for a Services Administrator to join their busy and modern offices with fantastic progression opportunities on offer
- Initially offered as a 12 Month Fixed Term Contract, full-time role working 37.5 hours per week Monday - Friday
- Salary on offer of circa £20,000 per annum (depending on experience) + fantastic benefits.

The Payouts Administrator Role:
Through the provision of excellent customer service to Customers, Dealers and Brokers, the Dealer Services Support team will ensure all expectations are met or exceeded.
To ensure that all administrative tasks within Dealer Services are completed with a high degree of accuracy to help support the business' commercial objectives.
Key Duties for the Payouts Administrator Include:

- Ensure all telephone calls are answered within specified SLAs
- Check and process payouts received in accordance with procedural instructions in order to attain 100% accuracy
- Pro-actively ensure that all incomplete documentation received is subsequently completed correctly
- Be able to explain the differences between all retail products offered
- Liaise with other departments to resolve queries and non-conformances, whilst looking for opportunities to improve customer experience.
- Provide general administration support to the Customer Service department

The ideal person for the Payouts Administrator role:

- Good attention to detail ideally with administrative or customer service experience
- Excellent communication skills both written and verbal.
- Excellent time management, planning and organisational skills
- A can-do attitude with
- Self-motivated with the ability to prioritise client requests
- Competent in Microsoft

In return you will receive:

- A generous contributory pension scheme
- 25 days holiday + Bank Holidays
- Support towards your CPD certificate
- Parking + close to bus and metro links
- Enhanced parental leave
- Occupational Health Programme
- Volunteering Days off work to assist in charity work/ CSR Initiatives



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